Enabling The Customer Engagement Hub Through Nextgen CTI

Create Accounts in ServiceNow from Avaya Aura with Tenfold

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Get all these actions from your calls in ServiceNow
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Create Tasks in ServiceNow from Avaya Aura

Create Contacts in ServiceNow from Avaya Aura

Create Leads in ServiceNow from Avaya Aura

Create Accounts in ServiceNow from Avaya Aura

Create Call in ServiceNow from Avaya Aura

Create Activity in ServiceNow from Avaya Aura

Call Recording in ServiceNow from Avaya Aura

Click to Dial in ServiceNow from Avaya Aura

Call Analytics & Call Tracking in ServiceNow from Avaya Aura

Local Presence in ServiceNow from Avaya Aura

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