SAP + Cincinnati Bell
Connect Your CRM & Phone in 5 Minutes. Better Calls. More Sales.
The SAP CRM application is an integrated customer relationship management (CRM) software manufactured by SAP SE that targets business software requirements of midsize and large organizations in all industries and sectors. SAP’s CRM solution includes several modules that support key functional areas.
Actions from your calls to SAP
- Callinize is not your typical CTI solution. It boasts an innovative feature set your users will love.
- All Calls are Logged 100% Automatically. No need to be logged into SAP or even have your computer on.
- Add Sales Gamification to SAP.
- Click to Dial works on any webpage. SAP, your inbox, a spreadsheet, LinkedIn, etc.
- Easy to use Inside Sales interface that doesn't require any training.
- Often called a PowerDialer, Auto-Dialer, Progressive Dialer, or Predictive Dialer. We call it a Sales Dialer!
- Call Centers use Call Popups that appear on every browser tab. This allows users to add notes to calls even when they're not logged into SAP!
- Contact name & account link to the SAP records to quickly pull up all your SAP data.
- The caller's previous calls, notes, etc are pulled from SAP and displayed in the call Popup
- Call Notes entered in one tab are sync'd to others. Never hunt down the tab you left notes in again. We popup right in SAP or any tab.
- Call History for reviewing calls made
- Call Metrics you can understand.
- @mention syntax enables easy sharing of call notes.
- Popups handle multiple calls (ie. Call Waiting), don't ever lose a call note
- SmartRelate - Calls are related to Opportunities/Cases if dialed from one in SAP
- If multiple matches, popup displays radio buttons to choose.
- Gamification awards top performers and makes it fun
- Popup is minimizable to side of screen from SAP or any tab