Connect your Salesforce and Aastra using Tenfold to automatically track and log every call instantly
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Aastra Technologies Limited is headquartered in Canada. Aastra makes PBX systems for accessing communication networks by VoIP. Aastra makes quality enterprise PBX’s. Mitel Networks Corp. bought Aastra on November... Read more
Salesforce is the world’s leading CRM with over 100,000 business clients. Their trademark easy to use software consistently get better adoption rates, and more effective collaboration, mobilization, and revenue growth... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Salesforce, allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Salesforce
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Salesforceintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Located in Concord, Ontario, Canada, Aastra Technologies was a telephony company that specialized in telephone terminals for business and residential customers, PBX systems, digital video encoders, decoders, gateways, and network access terminals. The company was founded in 1983 and became one of the largest of its kind in Canada. In 2008, it employed 1,600 staff and was listed as a public company. In 2013, in a deal valued at around $400 million, Mitel Networks Corporation acquired Aastra Technologies. The purchase was completed in January 2014. Aastra was founded by Francis Shen and Hugh Scholaert after they bought an engineering consulting company. They started to develop telecommunications systems in 1993.
When the company was still active, Aastra sold telephony equipment for residential customers in the United States under the Bell Equipment and Sonecor brands. Elsewhere, products came with the Aastra label. The Aastra Office 5370IP, for example, was an IP telephone system that optimized call preparation, call waiting, name dialing and private calls, and provided users with access to up to 350 entries in a private telephone directory. The Aastra 6731I, later sold under the Mitel name, offered enhanced call management, too. Users could redial contacts, log calls, access personal directories and share calls. An older, analog phone created by Aastra, the Aastra Dialog 7106a, was an early example of an office phone that enhanced telecommunications. The handset featured four customizable function keys, a message wait indicator and last number redial.
Before Mitel acquired the company, Aastra scooped various awards. The company received the Innovation Award for “Best Telephony Vendor in the Middle East” in 2013 for showing commitment to the region. Aastra won an HP AllianceONE Partner of the Year Award in the “Best Technology Partner” category. Other accolades include the Frost & Sullivan Growth Strategy Leadership Award in 2008.
Salesforce is an American cloud computing company specializing in CRM. Its initial goal was to disrupt the delivery of business software applications via a completely new model known as Software-as-a-Service or SaaS. Though most of its revenue comes from CRM products, Salesforce also creates commercial applications for social networking.
Founded in 1999 by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez, Salesforce is now regarded as one of the most highly-valued cloud computing companies with a market capitalization of $55 billion. Salesforce’s initial public offering was listed on the New York Stock Exchange in 2004 under the ticker symbol CRM, with the help of $110 million in investment capital. It is also a constituent of the S&P 500 Index.
Salesforce’s main headquarters are situated in the historic Southern Pacific Building in San Francisco. It also has regional offices in Switzerland, India, Tokyo, Toronto, Chicago, London, Sydney, Dublin, Hyderabad, San Mateo, Hillsboro, and New York City.
Salesforce’s products are divided into eight categories: Sales, Service, Marketing, Community, Analytics, Platform and Apps, Commerce, and Internet of Things (IoT). One of its most well-known products is Sales Cloud, which allows users to manage their contacts and track opportunities from any device. The Sales Cloud is used widely by sales teams, often in conjunction with a Salesforce dialer. Service Cloud is another popular add-on as it helps create a faster and smarter customer service experience.
When it comes to marketing, Salesforce has Pardot as its offering, an app that helps generate high-quality leads and drive sales with intelligent B2B marketing automation. Engaging the community has also become smarter and easier with Einstein, an artificial intelligence app built to discover patterns of community interaction so that it can recommend the best ways to personalize offers and content for every user. Using this new technology, sales and marketing teams can reach prospects and customers with tailored offerings be it through the use of a Salesforce dialer with calls or through outbound emails. There is also the IoT Cloud that can transform big data into real-time actions through the use of intuitive tools.
Salesforce has received hundreds of awards and accolades since its inception. Fortune named it as one of the world’s most admired companies five times. It has also appeared in the Fortune 100 Best Companies to Work For nine times. Salesforce entered the Fortune 500 list in 2015 and 2016. Forbes named Salesforce as one of the most innovative companies in the world six times. CRM Magazine also chose the company as the best enterprise and mid-market CRM multiple times.
Other institutions that have bestowed awards and recognitions on Salesforce include Business Insider, Fast Company, FlexJobs, San Francisco Business Times, and The National Diversity Council Awards.
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