InContact makes it easy for contact centers to transform one-on-one experiences and Tenfold syncs flawlessly with that — allowing full transparency into the insights that matter most to contact centers. Tenfold also enables key business decisions...
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in
Salesforce Service Cloud,
allowing them to work together, and streamline the customer experience.
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Salesforce Service Cloud
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Salesforce Service Cloud integration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Hear from our Customers
Tenfold is trusted by the companies you rely on everyday
InContact makes it easy for contact centers to transform one-on-one experiences and Tenfold syncs flawlessly with that — allowing full transparency into the insights that matter most to contact centers. Tenfold also enables key business decisions to be made with complete data integrity and an immediate contextual view of the customer. Tenfold even reduces handle times with the ability to automate repetitive workflows into quick entry actions.