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Enabling The Customer Engagement Hub Through Nextgen CTI

Local Presence in Salesforce Service Cloud from Cisco UCM with Tenfold

Cisco UCM + Salesforce Service Cloud

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  3. Salesforce Service Cloud
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  5. Local Presence in Salesforce Service Cloud from Cisco UCM with Tenfold

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Tenfold provides software that works for Contact Centers, Customer Service & Call Centers by automatically logging calls to Salesforce Service Cloud. Read more
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  • Cisco UCM Salesforce Service Cloud Create Activity in Salesforce Service Cloud from Cisco UCM
  • Cisco UCM Salesforce Service Cloud Call Recording in Salesforce Service Cloud from Cisco UCM
  • Cisco UCM Salesforce Service Cloud Click to Dial in Salesforce Service Cloud from Cisco UCM
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  • Cisco UCM Salesforce Service Cloud Local Presence in Salesforce Service Cloud from Cisco UCM

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