Enabling The Customer Engagement Hub Through Nextgen CTI

Local Presence in Salesforce Service Cloud from Cisco UCM with Tenfold

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Get all these actions from your calls in Salesforce Service Cloud
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Create Tasks in Salesforce Service Cloud from Cisco UCM

Create Contacts in Salesforce Service Cloud from Cisco UCM

Create Leads in Salesforce Service Cloud from Cisco UCM

Create Accounts in Salesforce Service Cloud from Cisco UCM

Create Call in Salesforce Service Cloud from Cisco UCM

Create Activity in Salesforce Service Cloud from Cisco UCM

Call Recording in Salesforce Service Cloud from Cisco UCM

Click to Dial in Salesforce Service Cloud from Cisco UCM

Call Analytics & Call Tracking in Salesforce Service Cloud from Cisco UCM

Local Presence in Salesforce Service Cloud from Cisco UCM

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