Salesforce Service Cloud integrates a user’s customer service applications with social networks and provides a self-service customer portal and knowledge base system. Tenfold instantly integrates with Salesforce Service Cloud and allows for full...
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Salesforce Service Cloud, allowing them to work together, and streamline the customer experience.
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Salesforce Service Cloud
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Salesforce Service Cloudintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Hear from our Customers
See How Tenfold Helps Companies Have Better Customer Conversations
Salesforce Service Cloud integrates a user’s customer service applications with social networks and provides a self-service customer portal and knowledge base system. Tenfold instantly integrates with Salesforce Service Cloud and allows for full transparency into the insights that matter most to your business. Tenfold also enables key business decisions to be made with complete data integrity and an immediate contextual view of the customer.
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