Salesforce High Velocity Sales
Cisco Broadsoft
Enabling The Customer Engagement Hub Through Nextgen CTI
Integrate Cisco Broadsoft and Salesforce High Velocity Sales Now
Connect your Salesforce High Velocity Sales and Cisco Broadsoft using Tenfold to automatically track and log every call instantly
Start Selling With Tenfold Today
About Cisco Broadsoft
BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company’s core communications...
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About Salesforce High Velocity Sales
Built on the Salesforce App Cloud, the new Lightning Experience combines the new Lightning Design System, Lightning App Builder, and Lightning Components to enable anyone to quickly and easily create modern enterprise...
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About Tenfold
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Salesforce High Velocity Sales, allowing them to work together, and streamline the customer experience.
Read moreTenfold automatically captures every interaction and natively integrates with all communication platforms including Salesforce High Velocity Sales
360-Degree View
Tenfold provides immediate transparency across all departments, specific to the current
customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Salesforce High Velocity Sales integration
Adherence
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

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Cisco Broadsoft Compatibility
The way in which phone events go from Broadsoft to Tenfold is via the XSI-Event API using the “HTTP Contact” method.