Tenfold automatically captures every interaction and natively integrates with all communication platforms including Saicom
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Saicomintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Hear from our Customers
See How Tenfold Helps Companies Have Better Customer Conversations
PBX in a Flash is a private branch exchange (PBX) system that runs on the Linux operating system. Older versions of the system were powered by Asterisk, a type of PBX software that let users make phone calls and connect to telephone services like the public switched telephone network (PSTN). PBX in a Flash was created by Jonathan Roper, Thomas King, Ward Mundy and others. The first version of the program was released in 2008. The latest version of PBX in a Flash is powered by 3CX, an IP PBX telephone system based on the Session Initiation Protocol (SIP) standard. 3CX is used by thousands of brands, including McDonald’s, Pepsi, Boeing and Hugo Boss. The system lets businesses make phone calls to customers and clients around the world through their desktop or laptop computer.
PBX in a Flash provides users with free web conferencing for up to five users. Businesses can deploy the system on-premise with Linux-compatible hardware, run it on a virtual machine or operate it in the cloud with a Linux VPS provider like Digital Ocean or Vultr. Other features include call recording, phone directories, voicemail and call transfers. Users can implement features through a simple control panel. Businesses can also use extensions, such as call waiting and call screening, to optimize operations. These configurations allow them to enhance telecommunications.
3CX, the phone system that powers PBX in a Flash, has won several awards since it was launched in 2006. The software was named one of the best solutions for small and medium-sized businesses by the magazines WINMAG Pro and Baaz. 3CX also scooped “Best SME On-Premise System” at the Comms National Awards in 2016.
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