Connect your REthink CRM and Siemens using Tenfold to automatically track and
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Unify, formerly Siemens Communications Systems, is one of the world’s leading communications software and services firms, providing integrated communications solutions for approximately 75 percent of the Fortune Global... Read more
About REthink CRM
REthink CRE and REthink RES are both built on Salesforce, the world’s #1 CRM. REthink CRE is a cloud-based CRM and Deal Management platform powered by Salesforce and tailored for full-service Commercial Brokerage... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in REthink CRM,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including REthink CRM
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and REthink CRMintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Founded in 1847 as a telegraph company, Siemens has gone through many transformations in communications. The German conglomerate, which has been public since 1897, established Siemens Communications Systems in 1978 to focus on information and communication technology (ICT). In late 1998, the communications division was refocused on developing Internet-based network technologies. To aid with the development, Siemens acquired American companies Castle Networks Inc and Argon Networks Inc. In 2006, Siemens Communications split into two divisions, one of which merged with Nokia. The other became Siemens Enterprise Communications and aimed to develop end-to-end communications solutions. Seven years later, Siemens Enterprise Communications was re-branded as Unify. In 2015, two years after the re-branding, Unify was purchased by Atos, an IT services company. Although Unify retains its Siemens heritage in its name and technology, the company is no longer affiliated with Siemens.
Unify is focused on unified collaboration and communication software. Circuit, an application released by Unify in 2014, enables business collaboration through a virtual conference room. As an application, Circuit can be installed on any device and works on laptops, tablets and mobile phones. The service also provides content storage with a contextual search. Circuit works in tandem with other Unify services such as OpenScape, an enterprise VoIP solution. OpenScape can support from 100 to 500,000 users with product derivations such as OpenScape UC, OpenScape Enterprise Express and OpenScape 4000. A selection of different desk phones and wireless phones are also sold under the OpenScape name. Unify also has services for contact centers, known as OpenScape Contact Center Agile and Enterprise. These services allow contact centers to route customer inquiries, manage calling records, adjust agent workflow and manage campaign strategies. For those that do not have a physical contact center, there is the OpenScape Cloud Contact Center, which integrates with multiple CRM options.
Although Unify has only been a separate company since 2013, it has already started to collect awards for leadership and excellence. In late 2013, Unify received the Frost and Sullivan Market Leadership Award, which is presented to the company that captures the largest market share within its industry. More recently, a Bulgarian Unify Shared Services Center won the Shared Service Center of the Year Award. To win the award, Unify defeated teams from powerhouses like Coca-Cola, Cargill, and AIG. Unify continues to expand its reach. In early 2017, the U.S. Department of Defense added Unify to its approved products.
About REthink CRM
Think Tech Labs was founded in 2007 in Austin, Texas by Vijay Mehra, a former commercial real estate investor. From being a bootstrapped startup known for building REthink CRM, it has evolved into a holistic real estate business management solution without any external funding. It was headed by founder Vijay Mehra until 2016 when he handed over the reins to Gregory Stewart as the Chief Executive Officer to focus on a new venture.
Think Tech Labs’s REthink CRE is a tailored solution for Commercial Real Estate brokers while REthink Res is for the brokers of residential properties. Both these solutions are powered by Salesforce. REthink CRE’s Digital Rolodex helps to keep track of customer information and its CRE database helps manage all the properties in one place. The entire sales cycle can be automated on REthink CRE for easier pipeline management. For smaller offices, they have a standard pricing of $79 per month, paid annually, for a minimum of four users. They also charge a separate one-time onboarding fee. REthink CRE offers customized software solutions and onboarding options for larger enterprises, and the costs are variable.
REthink Res is a one-stop solution to manage contacts, property listings, transactions, and marketing communications. REthink Res makes it easier to capture leads from multiple sources and route them appropriately. Contact details and activity information can be consolidated in one place for easy reference and to prevent duplication. REthink Res integrates with Multiple Listing Service boards and automatically matches listings with contacts. The transaction management feature allows for easy tracking of the pipeline and commissions. Its robust reporting features help to track agent performance. REthink partners with Nintex Drawloop to allow users to create custom-branded emailers and documents. Through Salesforce 1, REthink can be used on mobile devices. Given REthink’s partnership with Salesforce, users can also choose from more than three million apps from the Salesforce universe.
In 2015, REthink was ranked fifth on Real Estate Tech News’ list of Best Overall CRE Tech site and was adjudged the third best CRE Tech Mobile App. REthink had also won the AppExchange Customer Choice Award in 2011. Fortune named Think Tech Labs one of the top 10 Best Small Workplaces In Tech in 2016, and it was also voted one of the best places to work in central Texas by the Austin Business Journal.
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