Connect your REthink CRM and Fonality using Tenfold to automatically track and
Start Selling With Tenfold Today
Fonality’s business phone systems come bundled with unified communications software – a powerful combo that’ll help you sell, service, and collaborate with ease. Founded in 2004... Read more
About REthink CRM
REthink CRE and REthink RES are both built on Salesforce, the world’s #1 CRM. REthink CRE is a cloud-based CRM and Deal Management platform powered by Salesforce and tailored for full-service Commercial Brokerage... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in REthink CRM,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including REthink CRM
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and REthink CRMintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Founded in 2004 and based in Plano, Texas, Fonality started operating as a subsidiary of NetFortis, Inc in 2017. It has additional centers in Makati City, Philippines; North Sydney, Australia; and Culver City, California. Before the acquisition, Fonality had 30,000 clients and approximately 300,000 people who relied on the service every day in 41 countries. These customers are now combined with those at NetFortis. NetFortis CEO Grant Evans has maintained leadership of the new company. John Young is the vice president of sales. Fonality’s partners, including companies Spectrum Technologies, Apex Communications, and Zthernet, have been consolidated with NetFortis’ platinum business partners, including Bridgepointe Technologies, Intelisys and Sandler Partners.
Fonality provides a variety of phone services, including business phone systems, public and private cloud solutions, and hosted PBX phone systems. It also assists the business industry by offering hybrid PBX systems, unified communications solutions, and VoIP phone systems. Providing specialized solutions for the legal, insurance, service and technology, non-profit, education, and manufacturing industries, Fonality has a comprehensive suite of secure cloud solutions. Some of the most popular services include integrated call management and collaboration, mobile device integration, and unified communication, which allows callers to simultaneously connect with everyone at a company, as well as suppliers and customers.
Since Fonality’s inception, it has earned worldwide recognition and garnered many industry awards. Fonality received PCMag’s Editors’ Choice award and an “excellent” rating for their VoIP solutions, such as unified communications, call center capabilities, and call routing. Additionally, they have earned TMC’s Annual Telephony Product of the Year in 2011, 2012, and 2014 through 2017. Recognized for their contact center technology by Customer magazine, Fonality has been the recipient of more than 50 industry awards.
About REthink CRM
Think Tech Labs was founded in 2007 in Austin, Texas by Vijay Mehra, a former commercial real estate investor. From being a bootstrapped startup known for building REthink CRM, it has evolved into a holistic real estate business management solution without any external funding. It was headed by founder Vijay Mehra until 2016 when he handed over the reins to Gregory Stewart as the Chief Executive Officer to focus on a new venture.
Think Tech Labs’s REthink CRE is a tailored solution for Commercial Real Estate brokers while REthink Res is for the brokers of residential properties. Both these solutions are powered by Salesforce. REthink CRE’s Digital Rolodex helps to keep track of customer information and its CRE database helps manage all the properties in one place. The entire sales cycle can be automated on REthink CRE for easier pipeline management. For smaller offices, they have a standard pricing of $79 per month, paid annually, for a minimum of four users. They also charge a separate one-time onboarding fee. REthink CRE offers customized software solutions and onboarding options for larger enterprises, and the costs are variable.
REthink Res is a one-stop solution to manage contacts, property listings, transactions, and marketing communications. REthink Res makes it easier to capture leads from multiple sources and route them appropriately. Contact details and activity information can be consolidated in one place for easy reference and to prevent duplication. REthink Res integrates with Multiple Listing Service boards and automatically matches listings with contacts. The transaction management feature allows for easy tracking of the pipeline and commissions. Its robust reporting features help to track agent performance. REthink partners with Nintex Drawloop to allow users to create custom-branded emailers and documents. Through Salesforce 1, REthink can be used on mobile devices. Given REthink’s partnership with Salesforce, users can also choose from more than three million apps from the Salesforce universe.
In 2015, REthink was ranked fifth on Real Estate Tech News’ list of Best Overall CRE Tech site and was adjudged the third best CRE Tech Mobile App. REthink had also won the AppExchange Customer Choice Award in 2011. Fortune named Think Tech Labs one of the top 10 Best Small Workplaces In Tech in 2016, and it was also voted one of the best places to work in central Texas by the Austin Business Journal.
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