Connect your REthink CRM and Bicom Systems using Tenfold to automatically track and
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About Bicom Systems
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2003, PBXware has deployed flexible, reliable, and scalable New Generation Communication Systems... Read more
About REthink CRM
REthink CRE and REthink RES are both built on Salesforce, the world’s #1 CRM. REthink CRE is a cloud-based CRM and Deal Management platform powered by Salesforce and tailored for full-service Commercial Brokerage... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in REthink CRM,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including REthink CRM
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and REthink CRMintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
About Bicom Systems
Bicom Systems is a small telecommunications company with less than 50 employees headquartered near London. Established in 2003, Bicom Systems integrated open source telephony technology into a complete proprietary package called PBXware. Released one year later in 2004, PBXware is the first open standards turnkey telephony system. Today, PBXware has been expanded to include three different levels of service. As a global company, Bicom Systems has offices in the United Kingdom, South Africa, Canada, France and the United States. In 2014, Bicom Systems expanded its range to include India through a partnership with Santhosh Kumar. Another partnership with Entrust ICT in 2015 allowed Bicom Systems to expand into the Australian market. The company has continued to grow through partnerships and software improvements.
PBXware is Bicom System’s main product line. PBXware is a downloadable software that interfaces with an existing telephony system. It pairs with both VoIP and traditional PSTN technologies to provide an accessory rich interface. Features like conference bridges, call screening, hot desking and IVR auto attendants are included within the package. Users can set their own preferences for call forwarding, overhead paging, remote access, personal IVR, instant recording and more. PBXware also includes Fax over IP (FOIP), which allows the exchange of faxes between two machines connected via the Internet or a traditional phone line. One advantage of PBXware is that it is software based, so it is easy to move between locations. It works with the existing system. A dashboard provides a single page overview of the system, including information on call statistics and running services. Within PBXware, there are three different solutions: Business, Call Center and Multi-Tenant. PBXware is intended to lower costs, increase productivity, and support legacy technology and handsets.
Bicom Systems tracks its achievements through case studies with customers. In 2008, Bicom Systems installed a telephony system for the non-profit Legal Aid Ontario. The office’s 450 staff members were networked via PBXware into a single dial plan. Reduced time and the ability to add on new offices were highlighted by the customer as benefits. Bicom Systems has also worked with NASA at the Jet Propulsion Laboratory. In six weeks, Bicom Systems delivered a PBXware-based system that allowed the supervisor to monitor 20 conferences concurrently. Systems have been deployed at Airbus Defense and Space, Dell Global, Islamic Relief, Columbia University and others. Although Bicom Systems is not regularly recognized for its innovation and customer service, the case studies demonstrate that the company is developing great solutions for its customers.
About REthink CRM
Think Tech Labs was founded in 2007 in Austin, Texas by Vijay Mehra, a former commercial real estate investor. From being a bootstrapped startup known for building REthink CRM, it has evolved into a holistic real estate business management solution without any external funding. It was headed by founder Vijay Mehra until 2016 when he handed over the reins to Gregory Stewart as the Chief Executive Officer to focus on a new venture.
Think Tech Labs’s REthink CRE is a tailored solution for Commercial Real Estate brokers while REthink Res is for the brokers of residential properties. Both these solutions are powered by Salesforce. REthink CRE’s Digital Rolodex helps to keep track of customer information and its CRE database helps manage all the properties in one place. The entire sales cycle can be automated on REthink CRE for easier pipeline management. For smaller offices, they have a standard pricing of $79 per month, paid annually, for a minimum of four users. They also charge a separate one-time onboarding fee. REthink CRE offers customized software solutions and onboarding options for larger enterprises, and the costs are variable.
REthink Res is a one-stop solution to manage contacts, property listings, transactions, and marketing communications. REthink Res makes it easier to capture leads from multiple sources and route them appropriately. Contact details and activity information can be consolidated in one place for easy reference and to prevent duplication. REthink Res integrates with Multiple Listing Service boards and automatically matches listings with contacts. The transaction management feature allows for easy tracking of the pipeline and commissions. Its robust reporting features help to track agent performance. REthink partners with Nintex Drawloop to allow users to create custom-branded emailers and documents. Through Salesforce 1, REthink can be used on mobile devices. Given REthink’s partnership with Salesforce, users can also choose from more than three million apps from the Salesforce universe.
In 2015, REthink was ranked fifth on Real Estate Tech News’ list of Best Overall CRE Tech site and was adjudged the third best CRE Tech Mobile App. REthink had also won the AppExchange Customer Choice Award in 2011. Fortune named Think Tech Labs one of the top 10 Best Small Workplaces In Tech in 2016, and it was also voted one of the best places to work in central Texas by the Austin Business Journal.
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