Integrate Oracle and Samsung OfficeServ / SCM Express / in 5 Minutes. Better Calls. More Sales.

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No more data entry You’re not a robot so stop logging your calls like one! Tenfold puts an end to the chore. Each call made on your Phone will be logged into Oracle automatically as a "Call". Each call record will include information such as the duration, who made the call, which leads/contacts are related, and any user entered call notes.
Make More Calls Our click to dial works on any webpage whether you’re on a detail or list view in Oracle, your inbox, or in spreadsheet. If there’s a phone number, you can click it. While it’s ringing, productively review your history or if they're not already in the CRM add them with ease by creating a new lead/contact in Oracle right from the popup!
Start recognizing your callers Start each call off with context. No more: “What’d you say your name is?”, “What company are you with?”, or “Where’d we leave off?”. The Tenfold popup will load relevant information from Oracle such as who it is, your previous activities (calls, emails, notes, etc).
Better Follow Ups Tenfold not only helps you make more calls and recognize… Our smart note box uses natural language processing to make following up and collaborating incredibly easy. Typing something as natural as "Follow up next week" will create a new "Task" in Oracle. You can @mention any one of your users that were imported from Oracle.
Call Analytics Call Data + Oracle Data = Useful Data
On it’s own call logs are just a bunch of phone numbers and durations… It’s incomplete. Tenfold pulls in information from Oracle to provide context which provides insight into your business.

More Features

  • Callinize is not your typical CTI solution. It boasts an innovative feature set your users will love.
  • All Calls are Logged 100% Automatically. No need to be logged into Oracle or even have your computer on.
  • Add Sales Gamification to Oracle.
  • Click to Dial works on any webpage. Oracle, your inbox, a spreadsheet, LinkedIn, etc.
  • Easy to use Inside Sales interface that doesn't require any training.
  • Often called a PowerDialer, Auto-Dialer, Progressive Dialer, or Predictive Dialer. We call it a Sales Dialer!
  • Call Centers use Call Popups that appear on every browser tab. This allows users to add notes to calls even when they're not logged into Oracle!
  • Contact name & account link to the Oracle records to quickly pull up all your Oracle data.
  • The caller's previous calls, notes, etc are pulled from Oracle and displayed in the call Popup
  • Call Notes entered in one tab are sync'd to others. Never hunt down the tab you left notes in again. We popup right in Oracle or any tab.
  • Call History for reviewing calls made
  • Call Metrics you can understand.
  • @mention syntax enables easy sharing of call notes.
  • Popups handle multiple calls (ie. Call Waiting), don't ever lose a call note
  • SmartRelate - Calls are related to Opportunities/Cases if dialed from one in Oracle
  • If multiple matches, popup displays radio buttons to choose.
  • Gamification awards top performers and makes it fun
  • Popup is minimizable to side of screen from Oracle or any tab

Oracle Compatibility

We work with all versions

Samsung OfficeServ / SCM Express / Compatibility

Works with Samsung OfficeServ PBX and SCME.

OfficeServ PBX Requirements

  • A  3rd Party OpenTsp license installed prior to being able to install Callinize.

SCME PBX Requirements

  • A CSTA Connection is required


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