Connect your Oracle and RingCentral Office using Tenfold to automatically track and
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About RingCentral Office
RingCentral is a provider of state-of-the-art cloud communications solutions that help modern companies work the way they need to. This all-inclusive solution enables companies of all sizes to optimize communications... Read more
Oracle sales cloud is CRM system that is easy to use and provides salespeople the relevant information they need to make sales faster. It is part of the Oracle CX Cloud Suite which helps companies leverage the customer... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Oracle,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Oracle
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Oracleintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
About RingCentral Office
Headquartered in Belmont, California, RingCentral is a leading cloud unified communications and collaborations solutions provider. Founded in 2003 by Vlad Shmunis and Vlad Vendrow, the company went public in 2013 and is listed on the New York Stock Exchange under the ticker symbol RNG. In 2015, Ring Central acquired Glip, an instant messaging application for businesses which enabled RingCentral to add messaging functionality to its application.
RingCentral Office is a custom-built unified communications service that has been developed especially for Microsoft Products. Its cloud-based architecture makes it easily scalable and provides enhanced flexibility and mobility. The system uses one phone system to provide voice calls, video conferencing and online meeting services. It provides seamless connectivity with the RingCentral desktop app which enables companies to plug in IP desk phones and computers into their internet connection. The RingCentral mobile apps for Android and iOS enables people to stay connected using their smartphones.
RingCentral Office is custom-built for with Microsoft OS, and it allows for easy integration with other applications such as Oracle Sales, Salesforce, ServiceNow, Zendesk and even Dropbox. The team collaboration and conference+meeting features make it easier for team members to work together. RingCentral provides a range of call management services in addition to features such as auto-receptionist to help greet callers and direct their calls. The Cloud PBX also provides role-based access control and can generate call reports to help analyze historical data and identify trends. It also provides instant messenger application for businesses, business SMS and internet fax services. Companies can choose from three membership options: standard, premium, and enterprise. This makes it a powerful connectivity tool for small and medium businesses, even though it does not provide extensive call center functionalities. In just a little over a decade, RingCentral has worked with close to 350,000 clients.
RingCentral’s shelf of trophies boasts of the 2017 Unified Communications Excellence Award presented by TMC and Internet Telephony magazine in addition to its Frost & Sullivan’s 2016 Company of the Year Award. Forbes named it one of the 100 most trustworthy companies in America, and RingCentral has been a regular on Deloitte’s Technology Fast 500 list for three consecutive years, starting in 2013. At the 2016 Best in Biz Awards, RingCentral was a Gold winner in the Enterprise Service of the Year category. It also won the prestigious TMC Internet Telephony Product of the Year Award in 2016. The company’s executives, Kira Makagon, Executive Vice President of Innovation, Faiza Hughell, Vice President of SMB Sales, won awards at the Stevie Women in Business event.
The forty-year-old software giant Oracle, which specializes in database, ebusiness, and enterprise software, remains the second-largest software company in the world. Its CRM software division was created in 1997, launching its first ebusiness product (Oracle Sales Online) in 1998. Today, Oracle CRM software is divided into different lines, with Siebel 8 running as its on-site, installed software, and Oracle CRM on Demand and Oracle Cloud as the most current SaaS systems.
Oracle Cloud Suite is the most commonly used CRM that Oracle provides, with forms and functionality that work for enterprise-level companies and SMEs alike. More specifically, Oracle Cloud Suite is a cloud-based platform that provides cross-channel experiences between marketing, sales, commerce, social, and service, allowing discrete teams to interact with each other seamlessly from on-site or remote locations. For marketing, Oracle Cloud applications can aggregate data, orchestrate customer experiences across channels, and analyze marketing performance. Its sales platform provides complete mobility, modern selling tools, and real-time data analysis. In its service function, the software has a myriad of ways for customers to access service, including online chat, click to call, and virtual assistants. Finally, its social media allows its users to augment growth through quick and effective customer identification and targeting. Importantly, all of these functionalities are integrated and can be accessed by teams and managerial staff, both remotely and simultaneously.
In a review of the software, PC Magazine notes that its key features are clearly aimed at large enterprises, which allow for expansion and growth without an enlarging physical infrastructure. Yourdailytech.com writes that the crucial successes of Oracle come from its range and flexibility: it can bundle SaaS, PaaS, and IaaS services, allowing the company to provide key business features, including “hybrid cloud support, on-premises cloud service and the ability to easily move workloads back-and-forth between the public cloud and a customer’s data center.” Oracle Cloud software packages have won numerous industry awards, including 2015 Hubbies award for best Oracle Marketing cloud, and 2015 CRN Channel Champions award for best CRM software.
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