Connect your Oracle and NEC using Tenfold to automatically track and
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NEC offers a wide range of phones and applications that help businesses benefit from greater productivity. The UNIVERGE family of desktop phones, in-building wireless systems, and softphones help workers quickly and reliably... Read more
Oracle sales cloud is CRM system that is easy to use and provides salespeople the relevant information they need to make sales faster. It is part of the Oracle CX Cloud Suite which helps companies leverage the customer... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Oracle,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Oracle
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Oracleintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Nippon Electric Company (NEC) was founded in 1899 in Tokyo, in partnership with the U.S company Western Electric (currently, Alcatel-Lucent). The first Japanese company to partner with a U.S firm, NEC has a rich legacy of technological innovation in the telecommunications sector. Today, NEC is a leading global player in the IT and network technologies domain. Telecommunications is only a small component of business for the company that provides a host of products and services that range from IT outsourcing and big data solutions to developing systems to predict landslide risks.
NEC offers several IP PBX phone systems to address different needs. The IP-enabled SL1000 is an affordable, easy-to-use device phone that addresses the needs of small and emerging businesses. It combines the functionalities of IP phone, multiline telephones, and facsimiles. The device’s scalable architecture allows it to be extended to 128 trunk lines (230 ports). It’s power-efficient and has conference call, automated attendant, call forwarding, and door-phone connectivity features. The UNIVERGE SV9100 IP PBX/PABX is also targeted at the SMEs. The UNIVERGE SV9300 has advanced features which include a Comprehensive Contact Center suite and is scalable up to 2048 resource ports. It is compatible with a broad range of devices and software. The UNIVERGE SV9500 delivers all the same features with Premier IP unified communications and is expandable up to 192,000 (FCCS network). UNIVERGE 3C offers comprehensive unified communication solutions to address all the collaboration needs of a company. SP350 Softphone is an application that enables high-quality audio calls and video conferencing via desktops.
The company’s DT series offers a range of IP-enabled desktop phones with easy navigation, VoIP encryption, and Bluetooth support. NEC’s IP DECT series combines DECT technology with IP technology to save costs and improve efficiency and is suitable for large office campuses. In select markets, the company still sells its basic analog phones and DT series—entry-level digital phones with interactive interface.
NEC has several awards and recognitions to show for its roles as a leading innovator in telecommunications for over a century. Recently, it was included in the list of 2017 Global 100 Most Sustainable Corporations in the World. Forbes ranked the company at number 452 in its “Global 500 2016” list. Nippon has been a part of the ‘FTSE4Good Global Index’ for 13 consecutive years, and in 2014 it was named one of Top 100 Global Innovators by Thomson Reuters.
The forty-year-old software giant Oracle, which specializes in database, ebusiness, and enterprise software, remains the second-largest software company in the world. Its CRM software division was created in 1997, launching its first ebusiness product (Oracle Sales Online) in 1998. Today, Oracle CRM software is divided into different lines, with Siebel 8 running as its on-site, installed software, and Oracle CRM on Demand and Oracle Cloud as the most current SaaS systems.
Oracle Cloud Suite is the most commonly used CRM that Oracle provides, with forms and functionality that work for enterprise-level companies and SMEs alike. More specifically, Oracle Cloud Suite is a cloud-based platform that provides cross-channel experiences between marketing, sales, commerce, social, and service, allowing discrete teams to interact with each other seamlessly from on-site or remote locations. For marketing, Oracle Cloud applications can aggregate data, orchestrate customer experiences across channels, and analyze marketing performance. Its sales platform provides complete mobility, modern selling tools, and real-time data analysis. In its service function, the software has a myriad of ways for customers to access service, including online chat, click to call, and virtual assistants. Finally, its social media allows its users to augment growth through quick and effective customer identification and targeting. Importantly, all of these functionalities are integrated and can be accessed by teams and managerial staff, both remotely and simultaneously.
In a review of the software, PC Magazine notes that its key features are clearly aimed at large enterprises, which allow for expansion and growth without an enlarging physical infrastructure. Yourdailytech.com writes that the crucial successes of Oracle come from its range and flexibility: it can bundle SaaS, PaaS, and IaaS services, allowing the company to provide key business features, including “hybrid cloud support, on-premises cloud service and the ability to easily move workloads back-and-forth between the public cloud and a customer’s data center.” Oracle Cloud software packages have won numerous industry awards, including 2015 Hubbies award for best Oracle Marketing cloud, and 2015 CRN Channel Champions award for best CRM software.
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