Connect your Oracle and Broadsoft using Tenfold to automatically track and
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BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company’s core communications... Read more
Oracle sales cloud is CRM system that is easy to use and provides salespeople the relevant information they need to make sales faster. It is part of the Oracle CX Cloud Suite which helps companies leverage the customer... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Oracle,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Oracle
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Oracleintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
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BroadSoft is a publicly held company founded in 1998 by Michael Tessler and Scott D. Hoffpauir. It is a leading global technology innovator in cloud PBX solutions. Revenue in 2015 was $278 million. In 2013, they acquired Hosted IP Communications Europe Ltd. and Finocom AG. Their wholly owned subsidiaries – Placetel (Germany), and BroadSoft Japan – also provide cloud-based UC solutions. They have 41% of the market share and provide unified communication solutions for 25 of the world’s top 30 service providers in 80 countries. Their core values include diversity, innovation, empowering people and teams to remove barriers to human interaction.
BroadWorks allows service providers to deliver unified communications to customers by shifting legacy PBX infrastructures to cloud-based VoIP service. Carrier-grade software, mobile-ready cloud architecture, and the ability to deploy on any type of network lessens integration worries. It’s web scalable and allows multi-tenant use. Based on a modular software platform, the open environment enables the quick launch of new applications and operates in IMS, wireline, wireless, broadband, cable, 2G/3G/VoLTE and WiFi environments. It works on any type of network architecture and allows deployment of an extensive portfolio line of communications and collaboration, which is ideal for a business of any size. Back office functions include billing, provisioning, operations and support, and it is scalable and cost effective.
BroadSoft has won multiple awards, including Global Telecom Business: 2016 Chief Strategist of the Year, and Smart CEO: 2017 Smart CEO Award. They received the TMC Unified Communications Product of the Year in 2016 and 2017. In 2016, they received Frost and Sullivan’s Best Practices Award – APAC Hosted Telephony and Cloud UC Platform of the Year, Gartner’s UCaaS Magic Quadrant Award, Frost & Sullivan’s Hosted IP Telephony Award for Latin America, and were named Leader for Unified Communications and Collaboration by Aragon Research Globe.
The forty-year-old software giant Oracle, which specializes in database, ebusiness, and enterprise software, remains the second-largest software company in the world. Its CRM software division was created in 1997, launching its first ebusiness product (Oracle Sales Online) in 1998. Today, Oracle CRM software is divided into different lines, with Siebel 8 running as its on-site, installed software, and Oracle CRM on Demand and Oracle Cloud as the most current SaaS systems.
Oracle Cloud Suite is the most commonly used CRM that Oracle provides, with forms and functionality that work for enterprise-level companies and SMEs alike. More specifically, Oracle Cloud Suite is a cloud-based platform that provides cross-channel experiences between marketing, sales, commerce, social, and service, allowing discrete teams to interact with each other seamlessly from on-site or remote locations. For marketing, Oracle Cloud applications can aggregate data, orchestrate customer experiences across channels, and analyze marketing performance. Its sales platform provides complete mobility, modern selling tools, and real-time data analysis. In its service function, the software has a myriad of ways for customers to access service, including online chat, click to call, and virtual assistants. Finally, its social media allows its users to augment growth through quick and effective customer identification and targeting. Importantly, all of these functionalities are integrated and can be accessed by teams and managerial staff, both remotely and simultaneously.
In a review of the software, PC Magazine notes that its key features are clearly aimed at large enterprises, which allow for expansion and growth without an enlarging physical infrastructure. Yourdailytech.com writes that the crucial successes of Oracle come from its range and flexibility: it can bundle SaaS, PaaS, and IaaS services, allowing the company to provide key business features, including “hybrid cloud support, on-premises cloud service and the ability to easily move workloads back-and-forth between the public cloud and a customer’s data center.” Oracle Cloud software packages have won numerous industry awards, including 2015 Hubbies award for best Oracle Marketing cloud, and 2015 CRN Channel Champions award for best CRM software.
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