Connect your Oracle and Asterisk using Tenfold to automatically track and
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Asterisk is a communications engine that transforms commodity computers into powerful communications servers. Asterisk is free and open source software. Digium is the creator and primary sponsor of the Asterisk project.... Read more
Oracle sales cloud is CRM system that is easy to use and provides salespeople the relevant information they need to make sales faster. It is part of the Oracle CX Cloud Suite which helps companies leverage the customer... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Oracle,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Oracle
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Oracleintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
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Asterisk is free open source software for building communications applications. It allows attached telephones to make calls to one another and even connect to other telephone services. Founded in 1999 by Mark Spencer of Digium, Asterisk was originally designed for Linux operating systems. Now, it runs on a variety of operating systems, including NetBSD, FreeBSD, OpenBSD, MacOS, and Solaris. It can also be installed on flash drives and embedded systems based on OpenWrt.
Though initially developed for companies in the United States, Asterisk eventually gained worldwide recognition because it is freely available under open-source licensing; and its modular and extensible design further added to Asterisk’s appeal.
At present, Asterisk has been deployed in 170 countries and installed on over a million servers worldwide. It has over 86,000 community members and gets around two million downloads every year.
The Asterisk software – one of the company’s most popular products – is a world leader in open source telephony systems. It can convert an ordinary computer into a feature-rich voice communications server. It can create and deploy a broad range of telephony applications and services, such as IP PBXs, VoIP gateways, call center ACDs, and IVR systems.
Another popular Asterisk product is the Switchvox IP PBX solution. While its system is based on the Asterisk open source software, it differs from the latter in that it is administered through a user-friendly graphical user interface rather than raw configuration files and custom scripts.
Aside from the standard features of a phone system, the Switchvox PBX also has unified communications capabilities like advanced voice messaging, instant messaging, desktop fax, drag and drop control, multi-party conferencing, and advanced IVR.
Asterisk also has specially designed IP business phones called Digium Phones. All models feature HD Voice, plug-and-play deployment, contextual soft keys, multiple line appearances, and advanced applications. These are the only phones that allow users to take full advantage of the Asterisk software.
Other Asterisk products include SIP trunking, telephony cards, and VoIP gateway.
Asterisk’s products have received plenty of recognition over the years. In 2015, Switchvox became the recipient of TMC’s Internet Telephony Product of the Year Award and Unified Communications TMC Labs Innovation Award. Switchvox also won the Unified Communications Excellence Award in 2015 and 2016.
Meanwhile, Asterisk’s IP phones was also awarded the 2016 Internet Telephony Product of the Year Award and 2014 Internet Telephony Excellence Award.
Switchvox Cloud had also been hailed as Product of the Year by Unified Communications and TMC on several instances.
The forty-year-old software giant Oracle, which specializes in database, ebusiness, and enterprise software, remains the second-largest software company in the world. Its CRM software division was created in 1997, launching its first ebusiness product (Oracle Sales Online) in 1998. Today, Oracle CRM software is divided into different lines, with Siebel 8 running as its on-site, installed software, and Oracle CRM on Demand and Oracle Cloud as the most current SaaS systems.
Oracle Cloud Suite is the most commonly used CRM that Oracle provides, with forms and functionality that work for enterprise-level companies and SMEs alike. More specifically, Oracle Cloud Suite is a cloud-based platform that provides cross-channel experiences between marketing, sales, commerce, social, and service, allowing discrete teams to interact with each other seamlessly from on-site or remote locations. For marketing, Oracle Cloud applications can aggregate data, orchestrate customer experiences across channels, and analyze marketing performance. Its sales platform provides complete mobility, modern selling tools, and real-time data analysis. In its service function, the software has a myriad of ways for customers to access service, including online chat, click to call, and virtual assistants. Finally, its social media allows its users to augment growth through quick and effective customer identification and targeting. Importantly, all of these functionalities are integrated and can be accessed by teams and managerial staff, both remotely and simultaneously.
In a review of the software, PC Magazine notes that its key features are clearly aimed at large enterprises, which allow for expansion and growth without an enlarging physical infrastructure. Yourdailytech.com writes that the crucial successes of Oracle come from its range and flexibility: it can bundle SaaS, PaaS, and IaaS services, allowing the company to provide key business features, including “hybrid cloud support, on-premises cloud service and the ability to easily move workloads back-and-forth between the public cloud and a customer’s data center.” Oracle Cloud software packages have won numerous industry awards, including 2015 Hubbies award for best Oracle Marketing cloud, and 2015 CRN Channel Champions award for best CRM software.
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