Using an existing high-speed Internet connection, nexogy’s technology enables anyone to make and receive phone calls – worldwide – with a touch-tone telephone. nexogy is brought to you by LD Telecommunications,...
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Nexogy
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Nexogyintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
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See How Tenfold Helps Companies Have Better Customer Conversations
Nexogy is a business communications company founded in 1999 in Coral Gables, Florida. They have offered Internet service, telephone, and business VoIP services since 2004, and employ more than 50 people in their Miami-area office, and satellite locations in Fort Lauderdale, Tampa, and Orlando. Today, Nexogy serves in excess of 3,000 clients with over 15,000 active lines and offers VoIP service and business Internet service nationwide in the United States. The company works primarily with businesses to solve their communication needs. One piece of information of note about the company – they were the first company to offer a PIN-less card in Latin America, and one of the first in the U.S. as well.
Nexogy offers a menu of services for business partners. Business Internet is available that gives companies extensive bandwidth to run large applications smoothly, with fast upload and download times. This service offers steady reliability via a 100% fiber optic solution for high speeds over substantial distances, plus crystal clear call qualities. Nexogy computer backup is a cloud-based solution with military-grade encryption for maximum security. SMS broadcast services are used to reach out to customers and prospects via text, and the Nexogy SMS service offers extensive reporting, custom scheduling, and multiple phonebook support. For a comprehensive upgrade from backup systems, Nexogy offers disaster recovery as a service (DRaaS) to help companies bounce back from a catastrophic data emergency. Nexogy offers a receptionist console that gets high marks from reviewers. It is a combination softphone and productivity tool offering call notes, expedited call management and call handling.
Nexogy was the recipient of dual awards in the South Florida Journal’s list of Fastest Growing Companies for 2015, based on data collected the previous two years.
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