Connect your Netsuite and Zayo using Tenfold to automatically track and
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Zayo is one of the leading global providers of Communications Infrastructure services, including fiber and bandwidth connectivity, colocation and cloud services to the world’s leading businesses. Zayo provides lit and... Read more
NetSuite is a cloud solution that gives you a true 360-degree view of your customers. Close more deals and provide better service by having all of your customer data in one easily accessible place.
sales force... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Netsuite,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Netsuite
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Netsuiteintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Zayo Group is a publicly traded company headquartered in Boulder, Colorado, with European headquarters in London. Zayo was founded in 2007 by Dan Caruso and John Scarano. Andrew Crouch has been appointed Chief Operating Officer, taking up this position on 27 April 2017. He will report to chairman and CEO Dan Caruso. John Scarano left the company in 2010.
Acquisitions since its inception include a host of brands: Memphis Networx, VoicePipe, Onvoy, PPL Telcom, Indiana Fiber Works, Columbia Fiber Solution, the assets of Adesta Communications, two sets of fibre assets from Citynet, two sets of fibre assets from Northwest Telephone, CenturyTel Regional Markets, FiberNet Telcom Group, AGL Networks, American Fiber Systems, Dolphini’s Cummins Station data center and colocation services, MarquisNet data center business in Las Vegas 360networks, AboveNet, FiberGate, Arialink, US Carrier Telecom, First Telecom Services, Litecast/Balticore, Core NAP, Access Communications FiberLink, Corelink Data Centers, CoreXchange, Neo Telecoms, Geo Networks, Latisys, IdeaTek Systems, Viatel. TX data center from Stream Data Centers, Clearview International, and Allstream.
In 2016, Zayo Group Holdings said it would buy smaller rival Electric Lightwave for $1.42 billion in cash to expand its fiber network on the U.S. West Coast. Zayo Group Holdings, Inc. provides communications infrastructure services, including fiber and bandwidth connectivity, colocation and cloud infrastructure to global brands. The sectors that they are active in include wireless and wireline carriers, media and content companies and finance, healthcare and other large enterprises.
Zayo’s 126,000 route miles network in North America and Europe includes extensive connectivity to thousands of buildings and data centers. In addition to high capacity dark fiber, wavelength, Ethernet and other connectivity solutions, Zayo offers colocation and cloud infrastructure in its carrier-neutral data centers. Zayo provides clients with flexible, customized solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth and services.
CEO Dan Caruso was presented with a Gold Stevie® Award in the Executive of the Year in the Telecommunications category in The 13th Annual American Business Awards. Zayo Group also took home a Bronze Stevie Award in the Company of the Year in the Telecommunications category.
Zayo Group was chosen as a finalist by the American Business Awards for the ‘Best Overall Company of the Year – less than 2,500 employees’ honor. The American Business Awards is a national awards program that focuses on a variety of attributes, including innovation, integrity, effectiveness, creativity and growth.
In 2017, Zayo won the IBM Choice Award for North America’s Top Strategic Service Provider. The IBM Choice Awards recognize select IBM Business Partners for their outstanding performance and commitment to delivering IBM-based solutions.
Netsuite is a cloud computing company based in San Mateo, California. The company offers a wide range of software, from Cloud ERP, Cloud Financials and Ecommerce Solutions, compatible with most operating systems. The Netsuite CRM+ is also cloud-based and is geared toward SMB organizations. The CRM works with customers in many industries, like wholesale distribution, retail, manufacturing, and media/publishing. The program offers sales force automation, customer data management, marketing analytics, business partner relationship management, and ecommerce. There is also a mobile version of the application for iOS.
Analytics functionality is a big plus of this CRM software, as it enables teams to integrate the entire organization by combining back and front-office metrics to offer a complete, overall view of the company. Additionally, it’s possible to customize the platform according to the needs of the business.
Deployment via the cloud is in the software as a service (SaaS) platform, so the software is continually updated as new versions become available without the need for any maintenance. Additionally, all of the information is stored on a secure server in the NetSuite data center, which offers access from anywhere and the promise that the data remains secure even when computer problems hit locally.
Netsuite CRM+ covers most requirements for managing both the CRM and financial aspects of a business, so in that way, it is a dual-purpose tool. Managing all the company’s finances is possible from a single dashboard, but the Netsuite site notes that it does require some training. Once familiar with the platform, the simple dashboard allows for complicated actions and gives a comprehensive look at the accounting portion of the business. This part of the program also helps accountants to prepare financial statements and end-of-year accounting and tax statements.
Netsuite’s CRM allows team members to track leads, manage contacts, create and manage tasks and action lists, and monitor sales management end-to-end. As noted, this is not “sign up and start using” CRM software. To get the most out of the Netsuite platform, investing in user training is imperative, and fairly expensive. While the program offers major computing power, it might be overkill for a small company, as it is fairly complex and takes total buy-in from every user in order to be the all-compassing tool it was created to be, with new employees challenged until they receive proper training, making this a platform that might be better suited to enterprise-level companies.
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