Connect your Netsuite and VoIPstudio using Tenfold to automatically track and
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VoIPstudio is a cloud-based business phone system created especially for organizations that require professional communication features. It is a complete business VoIP solution provided by Level... Read more
NetSuite is a cloud solution that gives you a true 360-degree view of your customers. Close more deals and provide better service by having all of your customer data in one easily accessible place.
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Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Netsuite,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Netsuite
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Netsuiteintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
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VoIPstudio, founded in October 2010, is a leading hosted VoIP provider based in London. VoIPstudio is a cloud-based communication platform allowing flexible and secure connections between users. The company offers solutions in various specialized sectors, including Financial Services, Media, and Tourism.
The Financial Services solution provides high-quality calls that are also exceptionally resilient with the required data privacy and security. It also offers compliance with the latest regulations, including the pending MiFID II. All calls are routed via three IAO 27001 certified data centers in the UK, USA, and Japan. For encryption, the physical storage devices use AES-256 and TLS-encrypted SIP signaling and ZRTP for encryption of voice streams. The platform also offers call recording.
The Media Industry solution offers free internet calls, worldwide virtual numbers and a simple web admin portal suitable for remote offices. Users can be added or removed quickly, providing rapid scalability. The solution offers the added benefit of routing calls to any mobile or landline number even when there is no internet connectivity. The Tourism Sector solution provides worldwide virtual numbers and a simple web admin portal suitable for remote offices. The result is increased productivity, cost savings, ease of central control with significant time-saving.
VoIPstudio allows porting numbers at no charge and also provides virtual numbers in more than 4 000 cities around the world. The DID (incoming) number is directed to the Virtual Reception, transferring the caller to the right department. Users of the platform have total control of all settings, including call forwarding and voicemail. The solution integrates with Salesforce, Oracle, MS Dynamics CRM, Avaya One X and Cisco 79xx.
The company has been nominated for the 2017 ITPSA Awards in two categories (Small and Medium Enterprise). ITPSA is an association made up of industry peers and includes service providers, resellers, consultants, manufacturers and network operators.
Netsuite is a cloud computing company based in San Mateo, California. The company offers a wide range of software, from Cloud ERP, Cloud Financials and Ecommerce Solutions, compatible with most operating systems. The Netsuite CRM+ is also cloud-based and is geared toward SMB organizations. The CRM works with customers in many industries, like wholesale distribution, retail, manufacturing, and media/publishing. The program offers sales force automation, customer data management, marketing analytics, business partner relationship management, and ecommerce. There is also a mobile version of the application for iOS.
Analytics functionality is a big plus of this CRM software, as it enables teams to integrate the entire organization by combining back and front-office metrics to offer a complete, overall view of the company. Additionally, it’s possible to customize the platform according to the needs of the business.
Deployment via the cloud is in the software as a service (SaaS) platform, so the software is continually updated as new versions become available without the need for any maintenance. Additionally, all of the information is stored on a secure server in the NetSuite data center, which offers access from anywhere and the promise that the data remains secure even when computer problems hit locally.
Netsuite CRM+ covers most requirements for managing both the CRM and financial aspects of a business, so in that way, it is a dual-purpose tool. Managing all the company’s finances is possible from a single dashboard, but the Netsuite site notes that it does require some training. Once familiar with the platform, the simple dashboard allows for complicated actions and gives a comprehensive look at the accounting portion of the business. This part of the program also helps accountants to prepare financial statements and end-of-year accounting and tax statements.
Netsuite’s CRM allows team members to track leads, manage contacts, create and manage tasks and action lists, and monitor sales management end-to-end. As noted, this is not “sign up and start using” CRM software. To get the most out of the Netsuite platform, investing in user training is imperative, and fairly expensive. While the program offers major computing power, it might be overkill for a small company, as it is fairly complex and takes total buy-in from every user in order to be the all-compassing tool it was created to be, with new employees challenged until they receive proper training, making this a platform that might be better suited to enterprise-level companies.
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