Connect your Netsuite and Verizon Business using Tenfold to automatically track and
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About Verizon Business
Through their Managed IP PBX, Verizon Business enables customers to outsource the design, implementation, and management of their premises-based IP telephony systems. Customers benefit from enhanced connectivity to distributed... Read more
NetSuite is a cloud solution that gives you a true 360-degree view of your customers. Close more deals and provide better service by having all of your customer data in one easily accessible place.
sales force... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Netsuite,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Netsuite
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Netsuiteintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
About Verizon Business
Verizon is a New York City-based telecommunications company. Founded in 1983 as Bell Atlantic, this major global brand is headed by chairman and CEO Lowell McAdam, who is a licensed professional engineer. He joined the company in 2000. Since its inception, the organization has provided communications products through its subsidiaries. Verizon owns media corporation AOL and the mobile phone company Verizon Wireless. Between 2005 and 2010, the brand invested in wireless technology in several U.S. states and spun off several wirelines. Financial experts valued a merger with Frontier Communications at $8.6 billion. In 2016, Verizon agreed to purchase internet services company Yahoo! for $4.83 billion in one of the biggest financial acquisitions of the year. Verizon wanted to merge Yahoo with AOL, although they delayed the deal in January 2017. Verizon has more than 160,000 employees and continues to invest in new technologies. The company is a corporate component of the Dow Jones Industrial Average and one of the largest telecommunications companies in the world.
Verizon provides various telecommunications products, including telephone and internet services. Verizon Wireless, for example, was formed in 2000 and is the biggest wireless telecommunications provider in the United States. Verizon also offers voice and data communications products, long distance voice services, cloud services, and security and managed network services. The company provides these services to consumers and business customers around the world. Some of the company’s most popular products include Verizon Cloud, which backs up valuable data and photos in the cloud; Verizon Fios, which offers customers internet, phone and television services over a fiber-optic communications network; and Verizon Enterprise Solutions, a provider of networks, data centers, and connected devices for business and government clients. In recent years, the company has also branched out into video advertising, with products like go90. This service helps advertisers reach customers through editorial content.
Since Verizon was formed, the company has won various awards. In 2016, they received the Global Traveler Survey award for best wireless service for the ninth year in a row. Then, RootMetrics voted Verizon as the no. 1 internet network in the U.S. based on reliability, data network performance, and speed. Also in 2016, Verizon Enterprise Solutions scooped the North American Frost and Sullivan Award for Market Leadership. They won this honor for their voice over internet protocol (VoIP) and session initiation protocol (SIP) services. Verizon has won awards for its customer service, products and services, and technological innovations.
Netsuite is a cloud computing company based in San Mateo, California. The company offers a wide range of software, from Cloud ERP, Cloud Financials and Ecommerce Solutions, compatible with most operating systems. The Netsuite CRM+ is also cloud-based and is geared toward SMB organizations. The CRM works with customers in many industries, like wholesale distribution, retail, manufacturing, and media/publishing. The program offers sales force automation, customer data management, marketing analytics, business partner relationship management, and ecommerce. There is also a mobile version of the application for iOS.
Analytics functionality is a big plus of this CRM software, as it enables teams to integrate the entire organization by combining back and front-office metrics to offer a complete, overall view of the company. Additionally, it’s possible to customize the platform according to the needs of the business.
Deployment via the cloud is in the software as a service (SaaS) platform, so the software is continually updated as new versions become available without the need for any maintenance. Additionally, all of the information is stored on a secure server in the NetSuite data center, which offers access from anywhere and the promise that the data remains secure even when computer problems hit locally.
Netsuite CRM+ covers most requirements for managing both the CRM and financial aspects of a business, so in that way, it is a dual-purpose tool. Managing all the company’s finances is possible from a single dashboard, but the Netsuite site notes that it does require some training. Once familiar with the platform, the simple dashboard allows for complicated actions and gives a comprehensive look at the accounting portion of the business. This part of the program also helps accountants to prepare financial statements and end-of-year accounting and tax statements.
Netsuite’s CRM allows team members to track leads, manage contacts, create and manage tasks and action lists, and monitor sales management end-to-end. As noted, this is not “sign up and start using” CRM software. To get the most out of the Netsuite platform, investing in user training is imperative, and fairly expensive. While the program offers major computing power, it might be overkill for a small company, as it is fairly complex and takes total buy-in from every user in order to be the all-compassing tool it was created to be, with new employees challenged until they receive proper training, making this a platform that might be better suited to enterprise-level companies.
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