Connect your Netsuite and Telekom Slovenije using Tenfold to automatically track and
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About Telekom Slovenije
Telekom Slovenije is a telecommunications company based in Slovenia, with its headquarters in Ljubljana. Their services include fixed and mobile communications, digital content, multimedia and digital advertising, system... Read more
NetSuite is a cloud solution that gives you a true 360-degree view of your customers. Close more deals and provide better service by having all of your customer data in one easily accessible place.
sales force... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Netsuite,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Netsuite
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Netsuiteintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
About Telekom Slovenije
Headquartered in Ljubljana, Slovenia, Telekom Slovenije is headed by Rudolf Skobe. The company was established in 1994 when PTT Slovenija separated its postal and telecommunication activities and transferred all telecommunication infrastructure. In addition to being the national telecommunications operator in Slovenia, the Telekom Slovenije Group operates in Bosnia and Herzegovina, Kosovo, Croatia, Montenegro, Serbia, and Macedonia through its subsidiaries.
Telekom Slovenije provides open, flexible, scalable products and services to users. The organization offers fixed and mobile communications services and manages the construction and maintenance of telecommunications networks. It offers system integration and cloud computing services. The company also provides multimedia services and digital advertising expertise. Telekom Slovenije also involved in the conservation of natural and cultural heritage in the Sečovlje Saltpans Regional Park.
Telekom Slovenije provides solutions to manage business content and relationships. It offers tools to manage and monitor business operations. The company provides voice-over-internet protocol, digital TV, Internet connectivity, email solutions, and cloud storage for large and medium enterprises. It also has network interconnection services and convergent service packages. It helps companies set up and manage their websites with web hosting, server hosting, and domain registration services. The company’s business telephones come with several functions such as telephone directory and value-added call center services. For mobile phones they provide GSM connectivity, and in addition to basic data and video messaging services they also provide video-on-demand. Further, the company designs, constructs, and maintains telecommunication and electricity networks, provides next-gen television viewing experience via their improved TViN services and offers bandwidth lease services for large data transfers through permanent connections.
Telekom Slovenije is the first Slovenian operator to allow VoLTE services, thus making voice calls using the LTE network available. It’s also among the first operators in the world to offer the SiOL TopTrio Brezžični wireless subscriber package that enables access to the internet, fixed telephony, and TV services via the LTE/4G network.
At the annual DIGGIT digital communications conference, Telekom Slovenije received a gold medal in the IT and telecommunications category for its Moč based online plug-in. At the 2016 DIGGIT awards, the company won Gold for its Remote Control+ ad campaign, and also won a Grand Prix in the Digital Innovation category for the same campaign.
Netsuite is a cloud computing company based in San Mateo, California. The company offers a wide range of software, from Cloud ERP, Cloud Financials and Ecommerce Solutions, compatible with most operating systems. The Netsuite CRM+ is also cloud-based and is geared toward SMB organizations. The CRM works with customers in many industries, like wholesale distribution, retail, manufacturing, and media/publishing. The program offers sales force automation, customer data management, marketing analytics, business partner relationship management, and ecommerce. There is also a mobile version of the application for iOS.
Analytics functionality is a big plus of this CRM software, as it enables teams to integrate the entire organization by combining back and front-office metrics to offer a complete, overall view of the company. Additionally, it’s possible to customize the platform according to the needs of the business.
Deployment via the cloud is in the software as a service (SaaS) platform, so the software is continually updated as new versions become available without the need for any maintenance. Additionally, all of the information is stored on a secure server in the NetSuite data center, which offers access from anywhere and the promise that the data remains secure even when computer problems hit locally.
Netsuite CRM+ covers most requirements for managing both the CRM and financial aspects of a business, so in that way, it is a dual-purpose tool. Managing all the company’s finances is possible from a single dashboard, but the Netsuite site notes that it does require some training. Once familiar with the platform, the simple dashboard allows for complicated actions and gives a comprehensive look at the accounting portion of the business. This part of the program also helps accountants to prepare financial statements and end-of-year accounting and tax statements.
Netsuite’s CRM allows team members to track leads, manage contacts, create and manage tasks and action lists, and monitor sales management end-to-end. As noted, this is not “sign up and start using” CRM software. To get the most out of the Netsuite platform, investing in user training is imperative, and fairly expensive. While the program offers major computing power, it might be overkill for a small company, as it is fairly complex and takes total buy-in from every user in order to be the all-compassing tool it was created to be, with new employees challenged until they receive proper training, making this a platform that might be better suited to enterprise-level companies.
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