Connect your Netsuite and PBX In a Flash using Tenfold to automatically track and
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About PBX In a Flash
PBX in a Flash is the lean, mean Asterisk machine designed to meet the needs of hobbyists as well as business users and VARs. You’ll have a high-performance turnkey Asterisk PBX that’s easy to upgrade with... Read more
NetSuite is a cloud solution that gives you a true 360-degree view of your customers. Close more deals and provide better service by having all of your customer data in one easily accessible place.
sales force... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Netsuite,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Netsuite
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Netsuiteintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
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About PBX In a Flash
PBX in a Flash is a private branch exchange (PBX) system that runs on the Linux operating system. Older versions of the system were powered by Asterisk, a type of PBX software that let users make phone calls and connect to telephone services like the public switched telephone network (PSTN). PBX in a Flash was created by Jonathan Roper, Thomas King, Ward Mundy and others. The first version of the program was released in 2008. The latest version of PBX in a Flash is powered by 3CX, an IP PBX telephone system based on the Session Initiation Protocol (SIP) standard. 3CX is used by thousands of brands, including McDonald’s, Pepsi, Boeing and Hugo Boss. The system lets businesses make phone calls to customers and clients around the world through their desktop or laptop computer.
PBX in a Flash provides users with free web conferencing for up to five users. Businesses can deploy the system on-premise with Linux-compatible hardware, run it on a virtual machine or operate it in the cloud with a Linux VPS provider like Digital Ocean or Vultr. Other features include call recording, phone directories, voicemail and call transfers. Users can implement features through a simple control panel. Businesses can also use extensions, such as call waiting and call screening, to optimize operations. These configurations allow them to enhance telecommunications.
3CX, the phone system that powers PBX in a Flash, has won several awards since it was launched in 2006. The software was named one of the best solutions for small and medium-sized businesses by the magazines WINMAG Pro and Baaz. 3CX also scooped “Best SME On-Premise System” at the Comms National Awards in 2016.
Netsuite is a cloud computing company based in San Mateo, California. The company offers a wide range of software, from Cloud ERP, Cloud Financials and Ecommerce Solutions, compatible with most operating systems. The Netsuite CRM+ is also cloud-based and is geared toward SMB organizations. The CRM works with customers in many industries, like wholesale distribution, retail, manufacturing, and media/publishing. The program offers sales force automation, customer data management, marketing analytics, business partner relationship management, and ecommerce. There is also a mobile version of the application for iOS.
Analytics functionality is a big plus of this CRM software, as it enables teams to integrate the entire organization by combining back and front-office metrics to offer a complete, overall view of the company. Additionally, it’s possible to customize the platform according to the needs of the business.
Deployment via the cloud is in the software as a service (SaaS) platform, so the software is continually updated as new versions become available without the need for any maintenance. Additionally, all of the information is stored on a secure server in the NetSuite data center, which offers access from anywhere and the promise that the data remains secure even when computer problems hit locally.
Netsuite CRM+ covers most requirements for managing both the CRM and financial aspects of a business, so in that way, it is a dual-purpose tool. Managing all the company’s finances is possible from a single dashboard, but the Netsuite site notes that it does require some training. Once familiar with the platform, the simple dashboard allows for complicated actions and gives a comprehensive look at the accounting portion of the business. This part of the program also helps accountants to prepare financial statements and end-of-year accounting and tax statements.
Netsuite’s CRM allows team members to track leads, manage contacts, create and manage tasks and action lists, and monitor sales management end-to-end. As noted, this is not “sign up and start using” CRM software. To get the most out of the Netsuite platform, investing in user training is imperative, and fairly expensive. While the program offers major computing power, it might be overkill for a small company, as it is fairly complex and takes total buy-in from every user in order to be the all-compassing tool it was created to be, with new employees challenged until they receive proper training, making this a platform that might be better suited to enterprise-level companies.
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