Connect your Netsuite and Panasonic using Tenfold to automatically track and
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Panasonic offer a telephone system range that includes IP Phone Systems, Hybrid Phone Systems, Digital Phone Systems and Analogue Systems which are easy to set up, and offer flexibility and manageability making them the... Read more
NetSuite is a cloud solution that gives you a true 360-degree view of your customers. Close more deals and provide better service by having all of your customer data in one easily accessible place.
sales force... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Netsuite,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Netsuite
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Netsuiteintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Panasonic is a Japanese multinational electronics company considered to be one of the biggest electronic producers in the world. It is headquartered in Kadoma, Osaka, Japan with around 580 subsidiary companies and 330,000 staff worldwide. When it comes to PBX phone systems, Panasonic PBX has been hailed as a market leader in the business telephone industry for 30 years. Panasonic’s systems and communications operations generate around 8% of the company’s total annual revenue.
Founded in 1918 by Konosuke Matsushita, Panasonic started off selling duplex lamp sockets and bicycle lamps. But it was only in 1986 when Analogue PBX made its Panasonic debut, aiming to connect customers to better communications. This led to the development of a wide range of Panasonic PBX system handsets, SIP desktop telephone terminals, and communication platforms.
Panasonic PBX’s latest product line-up offers high-quality phone communications solutions for a broad range of business applications – from simple analog and digital systems for small businesses to advanced IP-based network communications platforms for global businesses.
One of the most popular is the KX-NS1000 IP PBX, which boasts of a large capacity IP communications platform that enables organizations to unify and integrate a broad range of devices onto a single network. It can handle communications for up to 1,000 users and 16 branch locations, thanks to its centralized, multi-site, web-based programming. It can connect offices with real-time voice and data, allowing users to handle sales and customers better.
Small to medium-sized businesses can go for the KX-NS700 series, a new compact hybrid communication platform designed to enhance communications and productivity. It can serve 250 users and can be easily installed, configured, and customized to meet evolving business needs. Some of its features include built-in unified messaging, mobile support, and basic call center functionality. It also has built-in applications like Queue Announcement, Live Status Monitor, Activity Report, and Automatic Conversation Recording.
Panasonic PBX also offers a variety of business phones categorized into IP, digital, and cordless. Its advanced IP phones feature a wideband HD audio to produce high-quality sound, as well as 2 Gigabit Ethernet and Power Over Ethernet connections to help deliver maximum performance. Meanwhile, its digital phones showcase programmable keys, a full duplex hands-free speakerphone mode, integrated headset support, and a large LCD screen with state-of-the-art functionalities.
The KX-NS700 series received the 2015 Unified Communications Product of the Year Award for its excellent and groundbreaking technology. The 2015 American Business Awards also recognized the same Panasonic PBX product as the Best Telecommunications Product, while the company itself bagged the Silver Stevie Award.
Netsuite is a cloud computing company based in San Mateo, California. The company offers a wide range of software, from Cloud ERP, Cloud Financials and Ecommerce Solutions, compatible with most operating systems. The Netsuite CRM+ is also cloud-based and is geared toward SMB organizations. The CRM works with customers in many industries, like wholesale distribution, retail, manufacturing, and media/publishing. The program offers sales force automation, customer data management, marketing analytics, business partner relationship management, and ecommerce. There is also a mobile version of the application for iOS.
Analytics functionality is a big plus of this CRM software, as it enables teams to integrate the entire organization by combining back and front-office metrics to offer a complete, overall view of the company. Additionally, it’s possible to customize the platform according to the needs of the business.
Deployment via the cloud is in the software as a service (SaaS) platform, so the software is continually updated as new versions become available without the need for any maintenance. Additionally, all of the information is stored on a secure server in the NetSuite data center, which offers access from anywhere and the promise that the data remains secure even when computer problems hit locally.
Netsuite CRM+ covers most requirements for managing both the CRM and financial aspects of a business, so in that way, it is a dual-purpose tool. Managing all the company’s finances is possible from a single dashboard, but the Netsuite site notes that it does require some training. Once familiar with the platform, the simple dashboard allows for complicated actions and gives a comprehensive look at the accounting portion of the business. This part of the program also helps accountants to prepare financial statements and end-of-year accounting and tax statements.
Netsuite’s CRM allows team members to track leads, manage contacts, create and manage tasks and action lists, and monitor sales management end-to-end. As noted, this is not “sign up and start using” CRM software. To get the most out of the Netsuite platform, investing in user training is imperative, and fairly expensive. While the program offers major computing power, it might be overkill for a small company, as it is fairly complex and takes total buy-in from every user in order to be the all-compassing tool it was created to be, with new employees challenged until they receive proper training, making this a platform that might be better suited to enterprise-level companies.
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