Connect your Netsuite and Netsapiens using Tenfold to automatically track and
Start Selling With Tenfold Today
NetSapiens provides advanced VoIP and Unified Communications technology to the industry’s leading service providers. The scalability and flexibility of the NetSapiens platform gives service providers of any size the... Read more
NetSuite is a cloud solution that gives you a true 360-degree view of your customers. Close more deals and provide better service by having all of your customer data in one easily accessible place.
sales force... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Netsuite,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Netsuite
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Netsuiteintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Netsapiens, Inc. is a San Diego-based corporation that aims to simplify the delivery of voice and multimedia services with its customized VOIP and unified communications (UC) software. Incorporated in 2002 by a group of experienced industry veterans with roots in the initial VOIP days, Netsapiens launched SNAPsolution in 2006. Building on their experience, extensive market research, education, and testing, SNAPsolution is Netsapiens’ core product to this day. In 2015, Netsapiens expanded their headquarters into a new corporate office to allow them to add more employees and a training center for clients. Today the company is rapidly growing but remains agile and innovative to keep pace with the latest technologies.
Netsapiens offers its core product, SNAPsolution and offers it up as “Unified Communications for a Unified Experience”. SNAPsolution is a comprehensive mix of services and added feature-sets for service providers as well as enterprise customers. Included features are SIP trunking, WebRTC, call center applications, call recording, device provisioning, analytics, as well as linking ITSPs with video conferencing and web phone applications. The product is customized to each partner’s needs and offers them flexibility in an easy to use platform. SNAPsolution components and features are designed to be bundled and work together as an all-inclusive package but can be offered to customers “as needed” as flexible software as a service (SaaS).
Netsapiens was named the winner of a pair of awards at the WebRTC Conference & Expo 2015 in Miami, Florida after demonstrating their SNAPsolution for the attendees and judges at the conference. The company awarded the Ready Now Award that is designed for software that can quickly be implemented and enhance a company’s communications. Additionally, Netsapiens received the Audience Choice Award which was voted on by attendees after seeing a demonstration of a seamless integration of Web-Based Real-Time Communications (WebRTC) with an established, hosted PBX system.
Netsuite is a cloud computing company based in San Mateo, California. The company offers a wide range of software, from Cloud ERP, Cloud Financials and Ecommerce Solutions, compatible with most operating systems. The Netsuite CRM+ is also cloud-based and is geared toward SMB organizations. The CRM works with customers in many industries, like wholesale distribution, retail, manufacturing, and media/publishing. The program offers sales force automation, customer data management, marketing analytics, business partner relationship management, and ecommerce. There is also a mobile version of the application for iOS.
Analytics functionality is a big plus of this CRM software, as it enables teams to integrate the entire organization by combining back and front-office metrics to offer a complete, overall view of the company. Additionally, it’s possible to customize the platform according to the needs of the business.
Deployment via the cloud is in the software as a service (SaaS) platform, so the software is continually updated as new versions become available without the need for any maintenance. Additionally, all of the information is stored on a secure server in the NetSuite data center, which offers access from anywhere and the promise that the data remains secure even when computer problems hit locally.
Netsuite CRM+ covers most requirements for managing both the CRM and financial aspects of a business, so in that way, it is a dual-purpose tool. Managing all the company’s finances is possible from a single dashboard, but the Netsuite site notes that it does require some training. Once familiar with the platform, the simple dashboard allows for complicated actions and gives a comprehensive look at the accounting portion of the business. This part of the program also helps accountants to prepare financial statements and end-of-year accounting and tax statements.
Netsuite’s CRM allows team members to track leads, manage contacts, create and manage tasks and action lists, and monitor sales management end-to-end. As noted, this is not “sign up and start using” CRM software. To get the most out of the Netsuite platform, investing in user training is imperative, and fairly expensive. While the program offers major computing power, it might be overkill for a small company, as it is fairly complex and takes total buy-in from every user in order to be the all-compassing tool it was created to be, with new employees challenged until they receive proper training, making this a platform that might be better suited to enterprise-level companies.
COST: By Quote
Get the best content on optimizing revenue performance delivered to your inbox.