Connect your Netsuite and EvolveIP using Tenfold to automatically track and
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Evolve IP describes itself as ‘The Cloud Services Company’. The co-founders are Thomas J Gravina (Chairman, CEO) and Michael Peterson (Vice Chairman). The founding partners include Guy Fardone (President and COO), Tim Allen (Chief Sales and Marketing... Read more
NetSuite is a cloud solution that gives you a true 360-degree view of your customers. Close more deals and provide better service by having all of your customer data in one easily accessible place.
sales force... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Netsuite,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Netsuite
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Netsuiteintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Evolve IP describes itself as ‘The Cloud Services Company’. The co-founders are Thomas J Gravina (Chairman, CEO) and Michael Peterson (Vice Chairman). The founding partners include Guy Fardone (President and COO), Tim Allen (Chief Sales and Marketing Officer) and Scott Kinka (Chief Technical and Product Development Officer).
Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables organizations to migrate all or select IT technologies to its cloud platform. Cloud computing solutions include virtual desktops, hosted exchange, disaster recovery, Office 365, virtual data centres, virtual servers and colocation services. Cloud communication solutions include cloud phone systems, cloud call centres and unified communications.
The company offers three kinds of partnerships: 1. Channel Partners who have adopted Evolve IP’s platform to provide cloud services to their customers. 2. Private Label Partners such as Managed Service Providers, System Integrators and VAR’s who want to add new revenue-generating products to their portfolio. 3. Marketing Partners such as IT consultants, real estate companies, interior designers, architects, and marketing agencies who have relationships with clients that they would like to monetize and earn recurring income
Awards have been numerous for the company, some of which include: • Forbes Top Three Computing Companies to Work for in 2017 (just behind Google and Microsoft in the cloud infrastructure category). • 2017 Technology Company of the Year Finalist, Greater Philadelphia Alliance for Capital and Technologies. • Inc’s The 50 Best places to Work in 2016. • Deloitte Technology Fast 500 Winner, 2016. • Broadsoft Game Changer Award 2016. • Philadelphia 100 winner 2016.
The company has a wide array of certifications, including: • SSAE 16 SOC 2. Evolve IP has received this report on its internal controls relating to how it assesses and addresses the potential risk associated with the clod based services it provides as well as its physical infrastructure. • Evolve IP’s Compliance Cloud limits access and has been audited to validate that proper controls are in place to support customer export compliance programs that support the US International Traffic in Arms Regulation. • The Compliance Cloud ensures the confidentiality of protected health information subject to the Health Insurance & Accountability Act. • PCI-ASV. Evolve IP is an Approved Scanning Vendor of the Payment Card Industry Security Standards Council. • CSA STAR. Evolve IP is also a registered and participating member of the CSA Security, Trust & Assurance Registry.
Netsuite is a cloud computing company based in San Mateo, California. The company offers a wide range of software, from Cloud ERP, Cloud Financials and Ecommerce Solutions, compatible with most operating systems. The Netsuite CRM+ is also cloud-based and is geared toward SMB organizations. The CRM works with customers in many industries, like wholesale distribution, retail, manufacturing, and media/publishing. The program offers sales force automation, customer data management, marketing analytics, business partner relationship management, and ecommerce. There is also a mobile version of the application for iOS.
Analytics functionality is a big plus of this CRM software, as it enables teams to integrate the entire organization by combining back and front-office metrics to offer a complete, overall view of the company. Additionally, it’s possible to customize the platform according to the needs of the business.
Deployment via the cloud is in the software as a service (SaaS) platform, so the software is continually updated as new versions become available without the need for any maintenance. Additionally, all of the information is stored on a secure server in the NetSuite data center, which offers access from anywhere and the promise that the data remains secure even when computer problems hit locally.
Netsuite CRM+ covers most requirements for managing both the CRM and financial aspects of a business, so in that way, it is a dual-purpose tool. Managing all the company’s finances is possible from a single dashboard, but the Netsuite site notes that it does require some training. Once familiar with the platform, the simple dashboard allows for complicated actions and gives a comprehensive look at the accounting portion of the business. This part of the program also helps accountants to prepare financial statements and end-of-year accounting and tax statements.
Netsuite’s CRM allows team members to track leads, manage contacts, create and manage tasks and action lists, and monitor sales management end-to-end. As noted, this is not “sign up and start using” CRM software. To get the most out of the Netsuite platform, investing in user training is imperative, and fairly expensive. While the program offers major computing power, it might be overkill for a small company, as it is fairly complex and takes total buy-in from every user in order to be the all-compassing tool it was created to be, with new employees challenged until they receive proper training, making this a platform that might be better suited to enterprise-level companies.
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