Connect your Netsuite and Asterisk using Tenfold to automatically track and
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Asterisk is a communications engine that transforms commodity computers into powerful communications servers. Asterisk is free and open source software. Digium is the creator and primary sponsor of the Asterisk project.... Read more
NetSuite is a cloud solution that gives you a true 360-degree view of your customers. Close more deals and provide better service by having all of your customer data in one easily accessible place.
sales force... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Netsuite,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Netsuite
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Netsuiteintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Asterisk is free open source software for building communications applications. It allows attached telephones to make calls to one another and even connect to other telephone services. Founded in 1999 by Mark Spencer of Digium, Asterisk was originally designed for Linux operating systems. Now, it runs on a variety of operating systems, including NetBSD, FreeBSD, OpenBSD, MacOS, and Solaris. It can also be installed on flash drives and embedded systems based on OpenWrt.
Though initially developed for companies in the United States, Asterisk eventually gained worldwide recognition because it is freely available under open-source licensing; and its modular and extensible design further added to Asterisk’s appeal.
At present, Asterisk has been deployed in 170 countries and installed on over a million servers worldwide. It has over 86,000 community members and gets around two million downloads every year.
The Asterisk software – one of the company’s most popular products – is a world leader in open source telephony systems. It can convert an ordinary computer into a feature-rich voice communications server. It can create and deploy a broad range of telephony applications and services, such as IP PBXs, VoIP gateways, call center ACDs, and IVR systems.
Another popular Asterisk product is the Switchvox IP PBX solution. While its system is based on the Asterisk open source software, it differs from the latter in that it is administered through a user-friendly graphical user interface rather than raw configuration files and custom scripts.
Aside from the standard features of a phone system, the Switchvox PBX also has unified communications capabilities like advanced voice messaging, instant messaging, desktop fax, drag and drop control, multi-party conferencing, and advanced IVR.
Asterisk also has specially designed IP business phones called Digium Phones. All models feature HD Voice, plug-and-play deployment, contextual soft keys, multiple line appearances, and advanced applications. These are the only phones that allow users to take full advantage of the Asterisk software.
Other Asterisk products include SIP trunking, telephony cards, and VoIP gateway.
Asterisk’s products have received plenty of recognition over the years. In 2015, Switchvox became the recipient of TMC’s Internet Telephony Product of the Year Award and Unified Communications TMC Labs Innovation Award. Switchvox also won the Unified Communications Excellence Award in 2015 and 2016.
Meanwhile, Asterisk’s IP phones was also awarded the 2016 Internet Telephony Product of the Year Award and 2014 Internet Telephony Excellence Award.
Switchvox Cloud had also been hailed as Product of the Year by Unified Communications and TMC on several instances.
Netsuite is a cloud computing company based in San Mateo, California. The company offers a wide range of software, from Cloud ERP, Cloud Financials and Ecommerce Solutions, compatible with most operating systems. The Netsuite CRM+ is also cloud-based and is geared toward SMB organizations. The CRM works with customers in many industries, like wholesale distribution, retail, manufacturing, and media/publishing. The program offers sales force automation, customer data management, marketing analytics, business partner relationship management, and ecommerce. There is also a mobile version of the application for iOS.
Analytics functionality is a big plus of this CRM software, as it enables teams to integrate the entire organization by combining back and front-office metrics to offer a complete, overall view of the company. Additionally, it’s possible to customize the platform according to the needs of the business.
Deployment via the cloud is in the software as a service (SaaS) platform, so the software is continually updated as new versions become available without the need for any maintenance. Additionally, all of the information is stored on a secure server in the NetSuite data center, which offers access from anywhere and the promise that the data remains secure even when computer problems hit locally.
Netsuite CRM+ covers most requirements for managing both the CRM and financial aspects of a business, so in that way, it is a dual-purpose tool. Managing all the company’s finances is possible from a single dashboard, but the Netsuite site notes that it does require some training. Once familiar with the platform, the simple dashboard allows for complicated actions and gives a comprehensive look at the accounting portion of the business. This part of the program also helps accountants to prepare financial statements and end-of-year accounting and tax statements.
Netsuite’s CRM allows team members to track leads, manage contacts, create and manage tasks and action lists, and monitor sales management end-to-end. As noted, this is not “sign up and start using” CRM software. To get the most out of the Netsuite platform, investing in user training is imperative, and fairly expensive. While the program offers major computing power, it might be overkill for a small company, as it is fairly complex and takes total buy-in from every user in order to be the all-compassing tool it was created to be, with new employees challenged until they receive proper training, making this a platform that might be better suited to enterprise-level companies.
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