Enabling The Customer Engagement Hub Through Nextgen CTI

Integrate 3cx and Microsoft Dynamics 365 Now

Connect your Microsoft Dynamics 365 and 3cx using Tenfold to automatically track and log every call instantly

3cx + Microsoft Dynamics 365

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About 3cx

3CX is the developer of 3CX Phone System, a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX Phone System cuts telco costs and boosts company productivity and mobility....
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About Microsoft Dynamics 365

Work anywhere, anytime, on any device. Office 365 is a suite of solutions designed to supercharge team productivity. It’s a secure and modern way to stay on the same page with teams, both in-office and remote. data...
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About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Microsoft Dynamics 365, allowing them to work together, and streamline the customer experience.

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100% Data Capture

Tenfold automatically captures every interaction and natively integrates with all communication platforms including Microsoft Dynamics 365

360-Degree View

Tenfold provides immediate transparency across all departments, specific to the current customer state

Ease of Implementation

There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Microsoft Dynamics 365integration

Adherence

With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements

Capture 100% of your customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

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