Connect your Jungo and Bicom Systems using Tenfold to automatically track and
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About Bicom Systems
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2003, PBXware has deployed flexible, reliable, and scalable New Generation Communication Systems... Read more
Jungo Inc. (previously known as MPC) takes its name from the Latin word jungo, which was used in ancient Rome to describe connections. Started in 2005 by San Diegan Mike Gultiz, the company is known for building apps on Salesforce for financial services... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Jungo,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Jungo
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Jungointegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
About Bicom Systems
Bicom Systems is a small telecommunications company with less than 50 employees headquartered near London. Established in 2003, Bicom Systems integrated open source telephony technology into a complete proprietary package called PBXware. Released one year later in 2004, PBXware is the first open standards turnkey telephony system. Today, PBXware has been expanded to include three different levels of service. As a global company, Bicom Systems has offices in the United Kingdom, South Africa, Canada, France and the United States. In 2014, Bicom Systems expanded its range to include India through a partnership with Santhosh Kumar. Another partnership with Entrust ICT in 2015 allowed Bicom Systems to expand into the Australian market. The company has continued to grow through partnerships and software improvements.
PBXware is Bicom System’s main product line. PBXware is a downloadable software that interfaces with an existing telephony system. It pairs with both VoIP and traditional PSTN technologies to provide an accessory rich interface. Features like conference bridges, call screening, hot desking and IVR auto attendants are included within the package. Users can set their own preferences for call forwarding, overhead paging, remote access, personal IVR, instant recording and more. PBXware also includes Fax over IP (FOIP), which allows the exchange of faxes between two machines connected via the Internet or a traditional phone line. One advantage of PBXware is that it is software based, so it is easy to move between locations. It works with the existing system. A dashboard provides a single page overview of the system, including information on call statistics and running services. Within PBXware, there are three different solutions: Business, Call Center and Multi-Tenant. PBXware is intended to lower costs, increase productivity, and support legacy technology and handsets.
Bicom Systems tracks its achievements through case studies with customers. In 2008, Bicom Systems installed a telephony system for the non-profit Legal Aid Ontario. The office’s 450 staff members were networked via PBXware into a single dial plan. Reduced time and the ability to add on new offices were highlighted by the customer as benefits. Bicom Systems has also worked with NASA at the Jet Propulsion Laboratory. In six weeks, Bicom Systems delivered a PBXware-based system that allowed the supervisor to monitor 20 conferences concurrently. Systems have been deployed at Airbus Defense and Space, Dell Global, Islamic Relief, Columbia University and others. Although Bicom Systems is not regularly recognized for its innovation and customer service, the case studies demonstrate that the company is developing great solutions for its customers.
Jungo Inc. (previously known as MPC) takes its name from the Latin word jungo, which was used in ancient Rome to describe connections. Started in 2005 by San Diegan Mike Gultiz, the company is known for building apps on Salesforce for financial services companies. Headquartered in San Diego, California, Jungo Inc. partners with Salesforce, the No.1 CRM software, to develop and optimize cloud-based tools for different industries.
Jungo assists companies to implement customized Salesforce solutions and has also built several salesforce applications for finance companies. Jungo believes in the power of connecting people, a commitment that is reflected in the automated mailing feature that is included in all its apps. Jungo’s Mortgage App comes with automated marketing tool and referral partner tracking system called Reffinity. The loan checklist automation feature makes the process more efficient. The app works well on different platforms and can be easily combined with other apps such as Google Apps and Mortgage Coach EDGE. Jungo’s Lender App is an enterprise-level productivity solution that supports operations, production, and marketing functions. It is a cloud-based solution that works with Sales Cloud Enterprise. It has detailed dashboards to help branch managers and upper management track expenses and performance data to enhance the return on investments.
Jungo’s Real Estate App provides enhanced mobility as it is compatible with smartphones, tablets, and desktops. It integrates with email platforms to eliminate the need for manual data entry. Its intuitive pipeline management system helps to maintain detailed client profiles. The LOS Sync App is an add-on app that can expedite loan processing on the Mortgage App and Lender App.
Jungo is widely recognized in the industry as one of the best developers of Salesforce apps for finance companies. Salesforce’s Appexchange lists their products as some of the best finance applications developed on their platform. MPC (which later became Jungo) was named a finalist at the 2009 San Diego Small Business Awards for Excellence in Customer Service.
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