In business for over 17 years, IPFone employs 55 telephony professionals and is a leading provider of business-related voice, internet, and cloud services. It serves more than 1,500 corporate accounts with deployments throughout the world. There are approximately 20,000 IPFone subscribers within the Southern Florida region of the United States. Customer service agents are available 24-hours a day, 7-days a week and are located in Florida, Arizona, and Buenos Aires in Argentina. IPFone’s products are powered by BroadSoft’s softswitch technology, a global developer of VoIP applications software, and by Cisco and Polycom, world leaders in the manufacturing of IP telephony products. President Roberto Chmielewski and CEO Adriana Humoller lead the company in its operations.
IPFone provides a distinct advantage to other providers in that it serves as one vendor for all services, including equipment, service, and network. The company has been growing its business clientele with premier business services, such as T1 and ASDL connections. It offers unified messaging, which allows users to access voicemail, e-fax, and emails in a single location that a person can access through email or telephone. IPFone also features extension dialing to and from remote locations without regard to placement in the world. With the latest technology available, IPFone boasts hosted PBX, UC communications, CRM Integration, and a full-featured hosted contact center at minimal cost. With hosted PBX, partners have access to an integrated voice and data solution that features contemporary voice technology over a proven reliable broadband connection, along with a company-wide web portal, and high-quality customer service assistance.
IPFone believes in giving back to their community through an emphasis on service. To this end, the company’s employees engage in social impact activities that benefit a variety of community organizations, including Big Brothers Big Sisters, Miami Children’s Hospital, Miami City Ballet, FedEx, and the Alzheimer’s Association.