Connect your Infusionsoft and Fonality using Tenfold to automatically track and
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Fonality’s business phone systems come bundled with unified communications software – a powerful combo that’ll help you sell, service, and collaborate with ease. Founded in 2004... Read more
Infusionsoft CRM is part of their full suite of sales and marketing tools for small businesses. Infusionsoft is built from the ground up to solve small business’s biggest problems. Features include:
record... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infusionsoft,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infusionsoft
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Infusionsoftintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Founded in 2004 and based in Plano, Texas, Fonality started operating as a subsidiary of NetFortis, Inc in 2017. It has additional centers in Makati City, Philippines; North Sydney, Australia; and Culver City, California. Before the acquisition, Fonality had 30,000 clients and approximately 300,000 people who relied on the service every day in 41 countries. These customers are now combined with those at NetFortis. NetFortis CEO Grant Evans has maintained leadership of the new company. John Young is the vice president of sales. Fonality’s partners, including companies Spectrum Technologies, Apex Communications, and Zthernet, have been consolidated with NetFortis’ platinum business partners, including Bridgepointe Technologies, Intelisys and Sandler Partners.
Fonality provides a variety of phone services, including business phone systems, public and private cloud solutions, and hosted PBX phone systems. It also assists the business industry by offering hybrid PBX systems, unified communications solutions, and VoIP phone systems. Providing specialized solutions for the legal, insurance, service and technology, non-profit, education, and manufacturing industries, Fonality has a comprehensive suite of secure cloud solutions. Some of the most popular services include integrated call management and collaboration, mobile device integration, and unified communication, which allows callers to simultaneously connect with everyone at a company, as well as suppliers and customers.
Since Fonality’s inception, it has earned worldwide recognition and garnered many industry awards. Fonality received PCMag’s Editors’ Choice award and an “excellent” rating for their VoIP solutions, such as unified communications, call center capabilities, and call routing. Additionally, they have earned TMC’s Annual Telephony Product of the Year in 2011, 2012, and 2014 through 2017. Recognized for their contact center technology by Customer magazine, Fonality has been the recipient of more than 50 industry awards.
Infusionsoft is a private company that offers an email marketing and sales platform specifically for small businesses. Its headquarters are located in Chandler, Arizona.
Founded in 2001 by Clate Mask and brothers Scott and Eric Martineau, Infusionsoft started out as eNovasys in a modest office space in Mesa, Arizona. It became the software and consulting company, Infusionsoft, in 2003. A year later, the company was able to create a script that automates lead sales, thus becoming the foundation of Infusionsoft’s SaaS project range.
The startup received $9 million worth of venture capital funding from Mohr Davidow Ventures in 2007 and an additional $7.9 million from vSpring Capital in 2008. From a revenue of just $1.5 million in 2005, Infusionsoft was able to reach $17.5 million in 2010 and $80 million in 2014. Today, the company has more than 33,000 customers and 110,000 users all over the world.
Infusionsoft offers an all-in-one sales and marketing platform with CRM, marketing automation, sales automation, online sales management, analytics, and payment collection capabilities. It can also be accessed on mobile devices and integrated with several third-party apps.
The small business CRM features a contact management system that allows users to collect data from their leads and efficiently manage detailed individual records to save hours of work. It can also effectively segment customers into categories based on various criteria like demographics, email clicks, lead score, payment history, and purchases.
Another popular feature is lead scoring, which enables users to zero in on hot leads that are ready to become customers. This lessens the time wasted on prospects who will never be converted into buyers.
There is also Infusionsoft Mobile, which allows users to manage contacts and automate marketing anytime and anywhere.
Infusionsoft has been recognized a number of times in the CRM industry. In 2013, Inc. named Infusionsoft as a Hire Power Awardee in the software category due to its creation of 240 jobs within the year. Inc. also included Infusionsoft in the list of fastest growing private companies for a total of seven times.
The company has also made it to the list of the Top 100 Arizona Companies at number 47. It was ranked number 44 on the list of top companies within the Phoenix metro. In 2014, Infusionsoft received the Pioneering Award at the Arizona Technology Council’s Governor’s Celebration of Innovation.
Even Infusionsoft’s founder, Clate Mask, has received several recognitions. The Phoenix Business Journal’s Arizona Corporate Excellence Awards named him CEO of the Year, while the Arizona Technology Council awarded him Business Leader of the Year, both in 2013.
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