Connect your Infor and Stage2 using Tenfold to automatically track and
Stage 2 Networks has been providing clients with a robust suite of products that include Cloud Voice, SIP, Unified Communications (UC), internet connectivity and MPLS. Their suite of custom, on-demand voice and data solutions... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like:
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infor,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Stage 2 Networks is reputed for their easily scalable business communications and data solutions. Founded in 2005, the New York-headquartered company is led by Founder and Chairman Joseph P. Gillette, an experienced hand in the telecommunications business. He founded Gillette Global Network Inc. and led the company as its CEO before starting Stage 2 Networks.
With separate voice and connectivity solutions, Stage 2 Networks caters to a range of different business communication needs. The company’s unified communications system—Halo—seamlessly connects Voice, Video, Instant Messaging, Presence and Desktop Sharing to enable users to stay connected through any device. It is compatible with Windows, Mac OS X, iOS, and Android. The call reporting system—PRISM—provides call reporting services and real-time tracking of inbound and outbound calls. It also tracks abandoned calls, waiting time, and average talk time to aid in tracking performance. The reports can also be viewed from any device. Stage 2’s iO Complete is a cloud solution that combines the features of on-premises services with the mobility of cloud-based services. It can be easily integrated with Polycom phones and connected to the LAN infrastructure for high-quality voice and video calls. iO Connect – PBX Voice is a solution that provides both Direct SIP Trunking and ISDN PRI services for existing PBX systems, even legacy PBX systems. Service on PBX phones can be enhanced through Ethernet over Copper (EoC), Ethernet over Fiber (EoF), or specialized Quantum MPLS network.
Stage 2’s AXIS is a scalable, full-feature cloud call center solution that can be customized for small businesses or large enterprises. It comes with multiple directories option and outlook integration to assist call center agents. Advanced call monitoring, queue management, and reporting features make it a useful tool for supervisors. Stage 2 also provides internet connectivity solutions in addition to business communication solutions. Quantum is a cost-effective networking platform, powered by Stage, that has a built-in dynamic bandwidth allocation system.
In 2014, Stage 2 Networks won the Stevie Award for The Sales Department of the Year and Customer Service Department of the year in the Telecommunications category. The company also received the Gold Award for Executive of the Year (2012) and the Silver Award for Company of the Year (2012) at the 10th Annual American Business Awards in New York.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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