Connect your Infor and SpliceCom Maximiser using Tenfold to automatically track and log every call instantly
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About SpliceCom Maximiser
The Splicecom maximiser is a fully modular business telephone system capable of expansion from two or three lines and extensions up to 5000 ports (ports are lines plus extensions). The Splicecom... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like: mobile access
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Infor, allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Splicecom Maximiser is an enhanced voice services provider from the stables of Splicecom Ltd. Founded in 2001, the channel focused voice solution provider is headquartered in Chorleywood, Hertfordshire. The company provides a white-label single platform voice offering that resellers can choose to re-brand and combine with their own offering. Their solutions function well on the cloud, on-premises, and in hybrid environments.
Southern Communications, a Britain-based telecommunications company, is a fully-accredited reseller of Splicecom telephone systems. They combine several functionalities into one business phone—the Splicecom Maximiser. These affordable business phones come with a range of features such as unified directories, personalized call recording, and message retrieval systems.
Splicecom’s range of unified communications devices includes touchscreen desktop phones, IP phone systems, and softphone apps for desktops, smartphones, and tablets. Its unified control system can be integrated with Outlook 365, Salesforce, and Dynamics. Splicecom’s voice platform provides advanced call routing, call reporting and management solutions for inbound call centers. Splicecom’s ISIP (ISDN to SIP Converters) helps save on call costs without having to change the existing infrastructure. Embedded applications are fitted into the DNA of the system to enhance the solutions and make them more user-friendly. Splicecom’s products and services are available under a lease rental scheme or flexible licence program. The company provides solutions tailored to address the needs of small businesses or large enterprises. Solutions can also be customized based on the industry.
Splicecom was recognized as the best Mid-Market Convergence Solution in 2015. It was also listed as NEC Top UNIVERGE 3C Partner for the year 2015. Splicecom made it to Megabuyte50 Listings in the 2015-16 season. Splicecom is also a two-time nominee at the prestigious Comms Business Awards.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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