Connect your Infor and PBX In a Flash using Tenfold to automatically track and log every call instantly
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About PBX In a Flash
PBX in a Flash is the lean, mean Asterisk machine designed to meet the needs of hobbyists as well as business users and VARs. You’ll have a high-performance turnkey Asterisk PBX that’s easy to upgrade with... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like: mobile access
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Infor, allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
PBX in a Flash is a private branch exchange (PBX) system that runs on the Linux operating system. Older versions of the system were powered by Asterisk, a type of PBX software that let users make phone calls and connect to telephone services like the public switched telephone network (PSTN). PBX in a Flash was created by Jonathan Roper, Thomas King, Ward Mundy and others. The first version of the program was released in 2008. The latest version of PBX in a Flash is powered by 3CX, an IP PBX telephone system based on the Session Initiation Protocol (SIP) standard. 3CX is used by thousands of brands, including McDonald’s, Pepsi, Boeing and Hugo Boss. The system lets businesses make phone calls to customers and clients around the world through their desktop or laptop computer.
PBX in a Flash provides users with free web conferencing for up to five users. Businesses can deploy the system on-premise with Linux-compatible hardware, run it on a virtual machine or operate it in the cloud with a Linux VPS provider like Digital Ocean or Vultr. Other features include call recording, phone directories, voicemail and call transfers. Users can implement features through a simple control panel. Businesses can also use extensions, such as call waiting and call screening, to optimize operations. These configurations allow them to enhance telecommunications.
3CX, the phone system that powers PBX in a Flash, has won several awards since it was launched in 2006. The software was named one of the best solutions for small and medium-sized businesses by the magazines WINMAG Pro and Baaz. 3CX also scooped “Best SME On-Premise System” at the Comms National Awards in 2016.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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