Connect your Infor and Panasonic using Tenfold to automatically track and log every call instantly
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Panasonic offer a telephone system range that includes IP Phone Systems, Hybrid Phone Systems, Digital Phone Systems and Analogue Systems which are easy to set up, and offer flexibility and manageability making them the... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like: mobile access
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Infor, allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Panasonic is a Japanese multinational electronics company considered to be one of the biggest electronic producers in the world. It is headquartered in Kadoma, Osaka, Japan with around 580 subsidiary companies and 330,000 staff worldwide. When it comes to PBX phone systems, Panasonic PBX has been hailed as a market leader in the business telephone industry for 30 years. Panasonic’s systems and communications operations generate around 8% of the company’s total annual revenue.
Founded in 1918 by Konosuke Matsushita, Panasonic started off selling duplex lamp sockets and bicycle lamps. But it was only in 1986 when Analogue PBX made its Panasonic debut, aiming to connect customers to better communications. This led to the development of a wide range of Panasonic PBX system handsets, SIP desktop telephone terminals, and communication platforms.
Panasonic PBX’s latest product line-up offers high-quality phone communications solutions for a broad range of business applications – from simple analog and digital systems for small businesses to advanced IP-based network communications platforms for global businesses.
One of the most popular is the KX-NS1000 IP PBX, which boasts of a large capacity IP communications platform that enables organizations to unify and integrate a broad range of devices onto a single network. It can handle communications for up to 1,000 users and 16 branch locations, thanks to its centralized, multi-site, web-based programming. It can connect offices with real-time voice and data, allowing users to handle sales and customers better.
Small to medium-sized businesses can go for the KX-NS700 series, a new compact hybrid communication platform designed to enhance communications and productivity. It can serve 250 users and can be easily installed, configured, and customized to meet evolving business needs. Some of its features include built-in unified messaging, mobile support, and basic call center functionality. It also has built-in applications like Queue Announcement, Live Status Monitor, Activity Report, and Automatic Conversation Recording.
Panasonic PBX also offers a variety of business phones categorized into IP, digital, and cordless. Its advanced IP phones feature a wideband HD audio to produce high-quality sound, as well as 2 Gigabit Ethernet and Power Over Ethernet connections to help deliver maximum performance. Meanwhile, its digital phones showcase programmable keys, a full duplex hands-free speakerphone mode, integrated headset support, and a large LCD screen with state-of-the-art functionalities.
The KX-NS700 series received the 2015 Unified Communications Product of the Year Award for its excellent and groundbreaking technology. The 2015 American Business Awards also recognized the same Panasonic PBX product as the Best Telecommunications Product, while the company itself bagged the Silver Stevie Award.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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