Connect your Infor and Nortel using Tenfold to automatically track and
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Nortel Networks Corporation, formerly known as Northern Telecom Limited, Northern Electric and sometimes known simply as Nortel, was a multinational telecommunications and data networking equipment manufacturer headquartered... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like:
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infor,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Nortel Networks Corp., which was previously known as Northern Telecom Limited or Northern Electric, was a telecommunications and data networking manufacturer founded in Montreal, Quebec in 1895. Nortel, at its most successful, accounted for over a third of the total value of all companies listed on the Toronto Stock Exchange (TSX). The company employed more than 94,500 people around the world at that time and was headquartered in Mississauga, Ontario. Nortel filed bankruptcy in 2009, in the largest bankruptcy case in Canadian history, announcing it would sell of off assets and end its operations. This left shareholders, pensioners, and former employees with huge losses. During the period since the bankruptcy, the company’s executives continued to draw bonuses, angering creditors in Canada, the UK, and the US and leading to a protracted legal battle over the remnants of the business assets. In October, 2016, a settlement was reached to distribute $7.3 billion in assets to claimants, who expected to receive about 57 cents on the dollar for their claims.
Nortel was a leader in the telecommunications world, from the early years when it built a portable communicator for military field service during World War I, and creating a dial-up PBX system, to developing communications/satellite systems during the 1960’s, which was used by Hughes Aircraft Company, and launching the “Princess” phone with the handset dial that was the state-of-the-art in most 1970’s homes. The company was at the forefront of the fiber-optic technology switch that is currently under way due to its cost-effectiveness and reliability. The company also was the one that developed a billing system that allowed speech recognition technology to automate collect calls, and those billed to a third party or calling card. Nortel played a large role in moving the communications world forward into the networked world we have today.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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