Connect your Infor and Next Level using Tenfold to automatically track and log every call instantly
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About Next Level
Founded in 1999, NextLevel is a business-to-business voice, internet, co-location and managed unified communications services provider that matches its customers’ needs with the highest quality deliverables and customer... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like: mobile access
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Infor, allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
NextLevel Internet is a business-to-business (B2B) services platform in San Diego that offers Internet, voice and unified communications (UC) services to its customers via a private cloud network that was initially developed with the speeds and security that first responder’s challenging needs require. Downtime is not an option when lives are on the line. Founded in 1999, the company offers utilities that are backed by US-based certified engineers and other highly trained technicians to handle client requests from simple routing to complex design, DNS, router replacement, IP allocation, and circuit issues directly. Services are monitored 24 hours a day for maximum reliability, at affordable speeds ranging from 1 Mb/s to 1,000 Mb/s (where available). In fact, the company guarantees 100% uptime.
NextLevel Internet offers high speeds and high-quality service for businesses and first responder’s sensitive needs. The company offers privately managed Internet service connections with QoS and provides proactive 24/7/365 monitoring so that client businesses do not have to worry about the dependability of their Internet services. Obviously, dependable Internet works hand-in-hand with hosted voice operations as well, so the company’s NextLevel Voice services are state-of-the-art as well. The company also administers a world class data center as a support system for its clients. NextLevel Internet utilizes True Fiber, T1, ethernet, DS3, EOC, MPLS, and Metro-E to deliver managed Internet connectivity reliably. The company offers unified business communications in a scalable and affordable format by providing it as a private and fully managed service for customers. Today’s NextLevel has expanded its services to include disaster recovery, NextLevel Meeting, CRM integration, and NextWAN.
NextLevel has had 17 consecutive years of double-digit growth and executive hiring, cementing its legacy as a leader in cloud-based communications.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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