Connect your Infor and Nexogy using Tenfold to automatically track and log every call instantly
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Using an existing high-speed Internet connection, nexogy’s technology enables anyone to make and receive phone calls – worldwide – with a touch-tone telephone. nexogy is brought to you by LD Telecommunications,... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like: mobile access
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Infor, allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Nexogy is a business communications company founded in 1999 in Coral Gables, Florida. They have offered Internet service, telephone, and business VoIP services since 2004, and employ more than 50 people in their Miami-area office, and satellite locations in Fort Lauderdale, Tampa, and Orlando. Today, Nexogy serves in excess of 3,000 clients with over 15,000 active lines and offers VoIP service and business Internet service nationwide in the United States. The company works primarily with businesses to solve their communication needs. One piece of information of note about the company – they were the first company to offer a PIN-less card in Latin America, and one of the first in the U.S. as well.
Nexogy offers a menu of services for business partners. Business Internet is available that gives companies extensive bandwidth to run large applications smoothly, with fast upload and download times. This service offers steady reliability via a 100% fiber optic solution for high speeds over substantial distances, plus crystal clear call qualities. Nexogy computer backup is a cloud-based solution with military-grade encryption for maximum security. SMS broadcast services are used to reach out to customers and prospects via text, and the Nexogy SMS service offers extensive reporting, custom scheduling, and multiple phonebook support. For a comprehensive upgrade from backup systems, Nexogy offers disaster recovery as a service (DRaaS) to help companies bounce back from a catastrophic data emergency. Nexogy offers a receptionist console that gets high marks from reviewers. It is a combination softphone and productivity tool offering call notes, expedited call management and call handling.
Nexogy was the recipient of dual awards in the South Florida Journal’s list of Fastest Growing Companies for 2015, based on data collected the previous two years.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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