Connect your Infor and MCM using Tenfold to automatically track and
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MCM Telecom is dedicated exclusively to provide telecommunications and IT services to the corporate sector. MCM owns and operates an advanced, redundant fiber optic network in the commercial zones of Mexico City, Monterrey,... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like:
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infor,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Founded in 1996, MCM Telecom provides high-performance telecommunication services to large enterprises, as well as small- to medium-sized businesses in Mexico. MCM is Mexico’s largest corporate telecommunications provider, ensuring coverage in the county’s most significant industrial areas, including Mexico City, Guadalajara, Monterrey, and Querétano. MCM currently own the largest and most secure fiber optics system in Mexico. In 2004, the company was the first provider in Mexico to develop an internet protocol services and a voice-over-internet protocol (VoIP) solution. In 2008 MCM launched AC Voice, with the aim of effectively supporting various social causes including economic and volunteer assistance.
More specifically, MCM Telecom specializes in business-only internet, voice, transport, and data centers. The company’s high-speed internet service maintains stable, constant service. MCM designs its networks with multiple, redundant rings of gigabit Ethernet technology. These multiple rings provide the initial connection and immediate data backup, which ensure high speeds, security, redundancy, reliability, and scalability. Symphony, its cloud-based voice application, is a managed service that works over MCM’s fiber optic networks. Symphony offers voice service, video and audio conferencing to phones, tablets, and laptops. MCM’s data center provides security allowing users to store important information on the cloud, and accessibility through a private WAN.
Furthermore, MCM’s VPL services let clients create private links between themselves and their customers. In this way, information can be immediately transferred over MCM’s private Ethernet service, without storing private data on the internet. Finally, the company’s data protection services provide data backup, so that its users do not suffer from information loss. The data can be backed up locally, using local network, so that private information isn’t’ stored on the web. Its data protection is easy to use and maintains 24-hour service personnel.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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