Connect your Infor and Jive using Tenfold to automatically track and
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Jive Communications provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Jive is rapidly becoming the standard for business communications worldwide. All of Jive’s hosted services... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like:
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infor,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Jive Communications is a hosted VoIP and unified communications company headquartered in Orem, Utah. Founded in 2006, the company now has more than 500 employees. Recent acquisitions have helped to fuel the company’s growth. In 2015, Jive acquired Speek, a Dulles-based company that enabled virtual conference rooms though a link rather than a dial-in. In the same year, Jive also acquired Easy Office Phone. The Ontario-based Easy Office Phone offered hosted PBX. The Easy Office Phone employees were incorporated into Jive’s recently formed Jive Canada division. Jive continued to grow through 2017 when the company announced that it was adding 200 new employees and constructing a new headquarters in Utah County.
Jive has a suite of cloud-based communications services. Jive Voice is a cloud-based phone system that enables hosted VoIP features such as unlimited voicemail boxes and auto-attendants. The online portal allows business to develop custom schedules for time-based call routing. Jive Voice also offers Find Me/Follow Me, which enables businesses to create flow charts for incoming calls. If the first person is unavailable, Jive will route the call to the next person on the list. Jive Voice functionality is available through three methods: Jive Mobile, Jive Desktop, and Jive Web. For cell phones and mobile devices, Jive Mobile is an application that enables employees to access calls, voicemail, video, chat and text through a single interface. Employees can also use Jive Mobile to set up Geo-fencing, location-based rules that turn “Do Not Disturb” mode on or off. Access to Jive Voice functionality is also available through Jive Desktop, which can integrate with multiple CRM systems like Redtail. Jive Desktop also has presence monitoring so that you can see if a contact is available before placing a call. Jive Web allows access to all these Jive Voice features through a web browser. If companies prefer physical phones to access Jive Voice, Jive offers partner phones from Polycom and Yealink.
Jive has received several awards for entrepreneurship, culture and community service. Frost and Sullivan presented Jive with the 2014 North American Hosted IP Telephony and UCC (Unified Collaboration and Communications) Services Entrepreneurial Company of the Year Awards. Jive CEO John Pope was also nominated as the 2014 Entrepreneur of the Year. Jive has also received awards for its culture. It was ranked as the No. 1 VoIP company to work for in 2014 based on ratings from Glassdoor. The company is also active in the local community and recently received a Live United award for employee participation in Sub-for-Santa.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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