Connect your Infor and Iristel using Tenfold to automatically track and
Start Selling With Tenfold Today
Iristel is Canada’s largest and fastest growing carrier providing innovative communication services that are changing how consumers and businesses communicate. They offer OTT, Voice Service Provider and Carrier customers... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like:
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infor,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Founded in 1999, Iristel is a Canada’s largest, most rapidly growing voice-over-internet protocol (VoIP) carrier, with facilities in all ten Canadian provinces and three territories coast-to-coast. Since its inception, Iristel has grown to include other telecommunication organizations, expanding its regions and services. Recently, for example, Iristel acquired Trutel Inc. in Toronto and the Montreal-based Exelia Inc. In 2016, Iristel joined with NetNumber to enhance wireless partner ICE Wireless in the three territories Yukon, Northwest Territories and Nunavut. In addition to increasing its territory, Iristel has expanded its service offering over the past ten years; in 2007, Iristel began offering WiFi-enabled GSM phones, and, in 2008, it began selling wireless IP service nation-wide. Today, Iristel efficiently links IP networks and the public switch telephone network via IP Trunking.
Iristel’s services include several unique divisions: Retail, enterprise, and wholesale divisions. In its wholesale services, the company includes inbound and outbound voice on a VoIP network, with optional local and toll-free numbers; person-to-person SMS texting, extensive local service reach, network scale and routing flexibility. In its residential services (which have both domestic and small commercial applications), Iristel offers phone, internet, and virtual fax through its VoIP network. Its specific business division, which is more broadly dedicated to larger business enterprises, Iristel offers the same services found in its residential division as well as toll-free and international numbers. Furthermore, its business division provides several accessibility services: its IP relay service allows users to communicate via text online using multiple web-capable devices. Using a chat interface and third party operator, the relay service allows more visible conversation than a common TTY window. More broadly, Iristel provides iNum for its business clients, a VoIP international toll-free number that allows for free calling no matter where the call originates. Moreover, Iristel offers widespread business mobility, which allows business lines to function from any location and multiple devices.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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