Connect your Infor and IPFone using Tenfold to automatically track and
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IPFone boasts 19 years in business with more than 2,500 corporate accounts with deployments worldwide. IPFone’s solution is powered by BroadSoft, the world’s leading developer of VoIP applications software along with... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like:
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infor,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
In business for over 17 years, IPFone employs 55 telephony professionals and is a leading provider of business-related voice, internet, and cloud services. It serves more than 1,500 corporate accounts with deployments throughout the world. There are approximately 20,000 IPFone subscribers within the Southern Florida region of the United States. Customer service agents are available 24-hours a day, 7-days a week and are located in Florida, Arizona, and Buenos Aires in Argentina. IPFone’s products are powered by BroadSoft’s softswitch technology, a global developer of VoIP applications software, and by Cisco and Polycom, world leaders in the manufacturing of IP telephony products. President Roberto Chmielewski and CEO Adriana Humoller lead the company in its operations.
IPFone provides a distinct advantage to other providers in that it serves as one vendor for all services, including equipment, service, and network. The company has been growing its business clientele with premier business services, such as T1 and ASDL connections. It offers unified messaging, which allows users to access voicemail, e-fax, and emails in a single location that a person can access through email or telephone. IPFone also features extension dialing to and from remote locations without regard to placement in the world. With the latest technology available, IPFone boasts hosted PBX, UC communications, CRM Integration, and a full-featured hosted contact center at minimal cost. With hosted PBX, partners have access to an integrated voice and data solution that features contemporary voice technology over a proven reliable broadband connection, along with a company-wide web portal, and high-quality customer service assistance.
IPFone believes in giving back to their community through an emphasis on service. To this end, the company’s employees engage in social impact activities that benefit a variety of community organizations, including Big Brothers Big Sisters, Miami Children’s Hospital, Miami City Ballet, FedEx, and the Alzheimer’s Association.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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