Connect your Infor and ESI using Tenfold to automatically track and log every call instantly
Estech Systems, Inc. (ESI) delivers high-performance phone systems designed for growing businesses. A premier provider of cloud- and premise-based unified communications solutions, ESI offers uniquely innovative and integrated... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like: mobile access
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Infor, allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Founded in 1987, Estech Systems Inc. (ESI) is a premier provider of both cloud- and premise-based unified communications (UC) solutions for growing businesses. ESI offers integrated and innovative systems that set the stage for their channel partners to provide cost-effective and high-quality Voice over Internet Protocol (VoIP) solutions. To date, ESI has sold more than 350,000 phone systems through its channel partners and certified resellers.
ESI is a proud carrier of their own line of desk phones. ESI desk phones purposely built for their ESI Cloud PBX solution are integrated with their ESI Intelitouch technology. Intelitouch provides users a real-time communication experience from the desktop to the web-based dashboard. Across all devices, ESI’s Intellitouch technology syncs all data no matter where you edit or make changes, making for a seamless experience.
In its line of Cloud Services Business Phones, ESI currently offers four models: ePhone7, ePhone4, ESI 30SIP, and ESI 45SIP. For On-Premises Business Phone Systems, ESI has the ESI 55 Business Phone, ESI 30D Business Phone, and the ESI 60 Business Phone.
The ePhone7 is ESI eCloud PBX Solution’s flagship phone. It is said to be ESI’s most innovative phone in the market, with its design enabling users to enjoy a more mobile end-to-end communication experience. It is targeted at managers and executives who need data at their fingertips.
The ePhone4, on the other hand, provides a more classic and familiar experience. With 36 programmable feature keys, a 4-inch display, presence indication, call history and other traditional business phone features, the ePhone4 is a popular choice for active business phone users.
The 30SIP is ideal for less active ESI Cloud PBX users who want a feature-rich out-of-the-box solution. The 45SIP, on the other hand, is suitable for high-traffic ESI Cloud PBX users. Both SIP phones come with access to the ESI web dashboard.
From business to technology, ESI is an award-winning company. In 2015, they were presented by the Dallas Business Journal with the Healthiest Employer of North Texas award. In 2015, ESI’s Cloud PBX won TMC’s. Unified Communications Product of the Year Award.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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