Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like:
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infor,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Elastix is unified communications server software with IP PBX, email, IM, faxing, and collaboration functionalities. It has two versions: Elastix 2.5, a free software released under the GNU General Public License; and Elastix 5.0, a proprietary released under the 3CX license.
Elastix was first released to the public in March 2006 by creator PaloSanto Solutions, an Ecuador-based Open Source support company. It was initially circulated as a web interface for call detail records reporting.
In December 2006, Elastix was released as a Linux distribution together with software like Asterisk and ZapTel. All these have one common factor: they can be easily managed through a user-friendly web interface.
3CX acquired Elastix in 2016, leading to the development of Elastix 5.0, a Debian-based proprietary that’s compatible with the 3CX platform. Debian is one of the oldest operating systems in the world, thus giving Elastix 5.0 the most comprehensive support channels. Elastix 5.0 is available in four editions – free, standard, pro, and enterprise – all depending on the user’s business needs.
Elastix 5.0 is described as a phone system suitable for any small business. It can be deployed on-premise as a VM or on a mini-appliance, or in the cloud via Google Cloud, OVH, and other similar applications. It’s also easy to manage and install as it does not require any dedicated personnel or hardware. For IP phones, gateways, and SIP trunks, a simple plug-and-play installation will do.
Setting up Elastix 5.0 only takes minutes as many of its PBX elements are automated. It also does not take a lot of time to manage extensions and upgrade IP phone firmware from the management console. It is also configured securely out of the box to protect users against VoIP hackers.
Elastix offers unified communications at no extra cost. Users can integrate desktops, smartphones, chats, faxes, voices, and emails in their phone system. It also has integrated WebRTC technology that makes web conferencing and virtual meetings a lot easier to conduct, thanks to its remote control and screen sharing features.
The software is available for free for up to eight simultaneous calls or approximately 25 users. Similarly, the web conferencing feature is free for up to five participants.
Elastix has been nominated in 2007 and 2008 as a finalist in the SourceForge Community Choice Awards. It was also hailed as SourceForge’s Project of the Month in April 2012.
In 2014, Elastix won TMC’s Internet Telephony Product of the Year Award, together with other distinguished software like Overture 6500, Nextiva Office, and LiveOps Exchange.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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