Connect your Infor and BluIP using Tenfold to automatically track and log every call instantly
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BluIP is a leading provider of cloud-based voice technology. BluIP’s geo-redundancy provides the most secure and highly available network in today’s cloud computing market. BluIP Hosted PBX is a secure cloud-based... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like: mobile access
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Infor, allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
BluIP is a privately held corporation co-founded as a foreign corporation in California in 2011 by Edwin Martirosyan, who currently serves as its CEO. It has an estimated 47 employees and has approximately $3.1 million in revenue annually. BluIP is a wholesale provider for the SMB and LE markets of cloud-based unified communications and voice technology and utilizes both public and private redundant connections for their geo-redundant network to ensure the most secure network in the cloud space. SIP trunking allows them to convert existing PBX or IP-PBX into technically advanced solutions. They specialize in IP-PBX, SIP trunking, enhanced call center, IP call recording and IP fax solutions.
BluIP delivers carrier-grade, geo-redundant, cloud-based IP voice service and advanced technology IP-PBX solutions designed for growth. Fully customizable and expandable virtual call center with multi-site extension-to-extension dialing. SIP trunking reduces call transfers between remote locations, and it seamlessly integrates with leading CRM tools, such as Salesforce, Sage, and SugarCRM. It is engineered with multi-tenant and dual direct connection capabilities. Consolidating Hosted PBX and data services for reliability increases flexibility, saves money, and administrative time. Network hardware and software are built by the top names in the industry – Cisco, BroadSoft, IBM and ACME Packet. VoIP capabilities with SIP trunking are deployed to legacy phone systems to extend their useful life. Customized and hosted call center provides a centralized platform to reduce costs and maximize efficiency. Low usage is no problem because customers only pay for what they need through a secure cloud environment. The ability to mine recordings either live or later allows for data analysis and trending for a more directionally focused business.
BluIP was voted one of 2017’s Top Ten VoIP Solution Providers by Enterprise Networking Magazine and was awarded the 2017 Product of the Year Award by Internet Telephony Magazine.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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