Connect your Infor and Asterisk using Tenfold to automatically track and
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Asterisk is a communications engine that transforms commodity computers into powerful communications servers. Asterisk is free and open source software. Digium is the creator and primary sponsor of the Asterisk project.... Read more
Infor CRM is a flexible customer relationship management software solution embedded inside Outlook & Gmail. It maximizes the impact of each interaction through features like:
sales... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Infor,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Infor
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Inforintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Asterisk is free open source software for building communications applications. It allows attached telephones to make calls to one another and even connect to other telephone services. Founded in 1999 by Mark Spencer of Digium, Asterisk was originally designed for Linux operating systems. Now, it runs on a variety of operating systems, including NetBSD, FreeBSD, OpenBSD, MacOS, and Solaris. It can also be installed on flash drives and embedded systems based on OpenWrt.
Though initially developed for companies in the United States, Asterisk eventually gained worldwide recognition because it is freely available under open-source licensing; and its modular and extensible design further added to Asterisk’s appeal.
At present, Asterisk has been deployed in 170 countries and installed on over a million servers worldwide. It has over 86,000 community members and gets around two million downloads every year.
The Asterisk software – one of the company’s most popular products – is a world leader in open source telephony systems. It can convert an ordinary computer into a feature-rich voice communications server. It can create and deploy a broad range of telephony applications and services, such as IP PBXs, VoIP gateways, call center ACDs, and IVR systems.
Another popular Asterisk product is the Switchvox IP PBX solution. While its system is based on the Asterisk open source software, it differs from the latter in that it is administered through a user-friendly graphical user interface rather than raw configuration files and custom scripts.
Aside from the standard features of a phone system, the Switchvox PBX also has unified communications capabilities like advanced voice messaging, instant messaging, desktop fax, drag and drop control, multi-party conferencing, and advanced IVR.
Asterisk also has specially designed IP business phones called Digium Phones. All models feature HD Voice, plug-and-play deployment, contextual soft keys, multiple line appearances, and advanced applications. These are the only phones that allow users to take full advantage of the Asterisk software.
Other Asterisk products include SIP trunking, telephony cards, and VoIP gateway.
Asterisk’s products have received plenty of recognition over the years. In 2015, Switchvox became the recipient of TMC’s Internet Telephony Product of the Year Award and Unified Communications TMC Labs Innovation Award. Switchvox also won the Unified Communications Excellence Award in 2015 and 2016.
Meanwhile, Asterisk’s IP phones was also awarded the 2016 Internet Telephony Product of the Year Award and 2014 Internet Telephony Excellence Award.
Switchvox Cloud had also been hailed as Product of the Year by Unified Communications and TMC on several instances.
Founded in 2002 under the name Agilsys, Infor software has shifted over the past five years to become a crucial player in niche, cloud-based business software. Infor specializes in “micro-verticals,” or building industry-specific applications to meet the needs of its customers, which include creative agencies, science labs, digital engineering, and educational programs. Infor currently has over 90,000 corporate clients operating in 200 countries and territories worldwide.
Infor CloudSuite is a series of cloud-based applications built from the ground up. With each app, Infor uses Amazon Web Services to provide a strong, stable basis to create unique and localized programs to fit industry needs and standards. Infor offers several different modes for accessing the programs: users can access their software entirely in the cloud, from the premises (and local services), or through a hybrid combination of the two.
For example, in the healthcare industry, Infor manages the specific needs of healthcare providers, which allows organizations to improve care and lower cost. Its Cloverleaf program streamlines patient data and manages electronic medical records. In another example, its Hospitality software allows users to create detailed guest histories and preference profiles, automate housekeeping, and log incidents.
PC Magazine notes that Infor ERP Visual (for Manufacturing) “offers cost effective ERP that is quick to implement, delivering a rapid return on investment (ROI). It is simple, easy to use and offers end to end functionality for manufacturing operations.” Infor has won many awards for its highly-specified products, including an SIIA CODiE Award for 2014 Best Healthcare IT Solution and Best Business Solution. In 2016, Plant Engineering named Infor’s EAM “Product of the Year.”
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