Connect your HubSpotand Samsung using Tenfold to automatically track and log every
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Specialising in IP business phone systems Samsung has created the OfficeServ converged communication systems,integrating the latest developments in Voice Over Internet Protocol (VOIP) technology with the intelligence and... Read more
Hubspot’s free CRM makes it easy for businesses to organize, track, and grow their sales pipeline and automate various tasks for salespeople, marketers, and support teams. Features include:
pipeline... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in HubSpot,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including HubSpot
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and HubSpotintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo See how you can enforce sales best practices with Tenfold. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Samsung OfficeServ and SCM Express integration is the combination of two business communication systems produced by Samsung: OfficeServ and Samsung Communications Manager (SCM). Samsung, based in Seoul, South Korea, is one of the world’s biggest tech brands, with more than 489,000 employees. The company was founded in 1938 and specializes in consumer electronics and telecommunications products like PBX phone systems. Lee Kun-hee currently serves as Samsung’s chairman; Lee Jae-yong is the company’s vice chairman. Users who integrate OfficeServ with SCM can benefit from a comprehensive call management system that allows them to track call data and make phone calls over the internet.
Samsung’s OfficeServ system blends VoIP technology with traditional communications and supports up to 480 phones at a single site. There have been several versions of the OfficeServ system. The OfficeServ 7400 for Business, for example, supports regular voice communications, IP-based data communications, VoIP and wireless communications. Businesses use this technology to streamline call processing and better serve their customers and clients. SCM, on the other hand, supports up to 512 users and comes with a built-in session border controller. Designed for mobility management, the system features smart routing and smart handover, and can transfers calls between desktop phones and mobile phones over a cellular network or Wi-Fi. Embedded apps offer features such as call recording, voice conferencing, caller ID and video calling. The integration of OfficeServ and SCM provides users with more flexibility over call management processes and helps companies scale their telecommunications operations.
Samsung has won countless awards for its products. In 2016, the company received more than 100 awards at the Consumer Electronics Show in categories such as home entertainment, mobile, and home appliances. Samsung’s OfficeServ product was selected as an “Editor’s Choice” by Business Info magazine in 2005 and awarded for “Good Value” by What to Buy for Business Magazine in 2006.
Hubspot CRM’s tagline is ‘Close more deals with less work’. It’s easy to get started with Hubspot, as the platform can be up and running in minutes, without investing a lot of time in tools. Hubspot CRM allows a business to manage their pipeline visually, by giving an always up-to-date view of the entire sales funnel. Data can be sorted in a number of ways, from appointments scheduled, to deals that are closed or lost, contracts sent for signatures, and performance statistics based on quotas set in the platform. Custom filters allow for more actionable intel very quickly; sorting by team owner, dollar amount, name or more customizable attributes is possible. Data is stored securely on the platform and will never be disclosed to any third party.
Hubspot aims for simplicity by tracking customer interaction automatically, whether via email, social media, or by phone. Syncing the platform with either Gmail or Outlook allows easy capture of calls, meetings, and emails as they occur, lessening the chance that team members will forget to document things and increasing the actionable data collected.
Leads are fleshed out beyond names and job titles; interactions are stored in a timeline that includes notes and each communication for that person. No digging through a bulging inbox or sorting through a spreadsheet to try and remember what happened, and when. Further, it is possible to easily add custom properties for more detailed data needed, without any administrator or IT help.
This platform is ‘totally free, and always will be’ according to Hubspot. Small businesses that need an inexpensive, simple CRM that will actually get used are great prospects for Hubspot CRM. It is powerful, but lightweight, with no training required as it’s extremely intuitive. People of all skill levels can start using it right away and full adoption of the program is high.
Overall, we’d recommend HubSpot CRM for SMBs looking for a basic, simple, and user-friendly CRM system. Because the Hubspot CRM platform is easy to use, team members can use it on a daily basis to track details and stay connected. Better yet, because it is linked directly to the marketing dashboard, toggling back and forth to get a big picture view is simple and enhances marketing and sales.
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