Connect your HubSpot and RingCentral Office using Tenfold to automatically track and
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About RingCentral Office
RingCentral is a provider of state-of-the-art cloud communications solutions that help modern companies work the way they need to. This all-inclusive solution enables companies of all sizes to optimize communications... Read more
Hubspot’s free CRM makes it easy for businesses to organize, track, and grow their sales pipeline and automate various tasks for salespeople, marketers, and support teams. Features include:
pipeline... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in HubSpot,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including HubSpot
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and HubSpotintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
About RingCentral Office
Headquartered in Belmont, California, RingCentral is a leading cloud unified communications and collaborations solutions provider. Founded in 2003 by Vlad Shmunis and Vlad Vendrow, the company went public in 2013 and is listed on the New York Stock Exchange under the ticker symbol RNG. In 2015, Ring Central acquired Glip, an instant messaging application for businesses which enabled RingCentral to add messaging functionality to its application.
RingCentral Office is a custom-built unified communications service that has been developed especially for Microsoft Products. Its cloud-based architecture makes it easily scalable and provides enhanced flexibility and mobility. The system uses one phone system to provide voice calls, video conferencing and online meeting services. It provides seamless connectivity with the RingCentral desktop app which enables companies to plug in IP desk phones and computers into their internet connection. The RingCentral mobile apps for Android and iOS enables people to stay connected using their smartphones.
RingCentral Office is custom-built for with Microsoft OS, and it allows for easy integration with other applications such as Oracle Sales, Salesforce, ServiceNow, Zendesk and even Dropbox. The team collaboration and conference+meeting features make it easier for team members to work together. RingCentral provides a range of call management services in addition to features such as auto-receptionist to help greet callers and direct their calls. The Cloud PBX also provides role-based access control and can generate call reports to help analyze historical data and identify trends. It also provides instant messenger application for businesses, business SMS and internet fax services. Companies can choose from three membership options: standard, premium, and enterprise. This makes it a powerful connectivity tool for small and medium businesses, even though it does not provide extensive call center functionalities. In just a little over a decade, RingCentral has worked with close to 350,000 clients.
RingCentral’s shelf of trophies boasts of the 2017 Unified Communications Excellence Award presented by TMC and Internet Telephony magazine in addition to its Frost & Sullivan’s 2016 Company of the Year Award. Forbes named it one of the 100 most trustworthy companies in America, and RingCentral has been a regular on Deloitte’s Technology Fast 500 list for three consecutive years, starting in 2013. At the 2016 Best in Biz Awards, RingCentral was a Gold winner in the Enterprise Service of the Year category. It also won the prestigious TMC Internet Telephony Product of the Year Award in 2016. The company’s executives, Kira Makagon, Executive Vice President of Innovation, Faiza Hughell, Vice President of SMB Sales, won awards at the Stevie Women in Business event.
Hubspot CRM’s tagline is ‘Close more deals with less work’. It’s easy to get started with Hubspot, as the platform can be up and running in minutes, without investing a lot of time in tools. Hubspot CRM allows a business to manage their pipeline visually, by giving an always up-to-date view of the entire sales funnel. Data can be sorted in a number of ways, from appointments scheduled, to deals that are closed or lost, contracts sent for signatures, and performance statistics based on quotas set in the platform. Custom filters allow for more actionable intel very quickly; sorting by team owner, dollar amount, name or more customizable attributes is possible. Data is stored securely on the platform and will never be disclosed to any third party.
Hubspot aims for simplicity by tracking customer interaction automatically, whether via email, social media, or by phone. Syncing the platform with either Gmail or Outlook allows easy capture of calls, meetings, and emails as they occur, lessening the chance that team members will forget to document things and increasing the actionable data collected.
Leads are fleshed out beyond names and job titles; interactions are stored in a timeline that includes notes and each communication for that person. No digging through a bulging inbox or sorting through a spreadsheet to try and remember what happened, and when. Further, it is possible to easily add custom properties for more detailed data needed, without any administrator or IT help.
This platform is ‘totally free, and always will be’ according to Hubspot. Small businesses that need an inexpensive, simple CRM that will actually get used are great prospects for Hubspot CRM. It is powerful, but lightweight, with no training required as it’s extremely intuitive. People of all skill levels can start using it right away and full adoption of the program is high.
Overall, we’d recommend HubSpot CRM for SMBs looking for a basic, simple, and user-friendly CRM system. Because the Hubspot CRM platform is easy to use, team members can use it on a daily basis to track details and stay connected. Better yet, because it is linked directly to the marketing dashboard, toggling back and forth to get a big picture view is simple and enhances marketing and sales.
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