Connect your HubSpot and Fonality using Tenfold to automatically track and
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Fonality’s business phone systems come bundled with unified communications software – a powerful combo that’ll help you sell, service, and collaborate with ease. Founded in 2004... Read more
Hubspot’s free CRM makes it easy for businesses to organize, track, and grow their sales pipeline and automate various tasks for salespeople, marketers, and support teams. Features include:
pipeline... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in HubSpot,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including HubSpot
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and HubSpotintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Founded in 2004 and based in Plano, Texas, Fonality started operating as a subsidiary of NetFortis, Inc in 2017. It has additional centers in Makati City, Philippines; North Sydney, Australia; and Culver City, California. Before the acquisition, Fonality had 30,000 clients and approximately 300,000 people who relied on the service every day in 41 countries. These customers are now combined with those at NetFortis. NetFortis CEO Grant Evans has maintained leadership of the new company. John Young is the vice president of sales. Fonality’s partners, including companies Spectrum Technologies, Apex Communications, and Zthernet, have been consolidated with NetFortis’ platinum business partners, including Bridgepointe Technologies, Intelisys and Sandler Partners.
Fonality provides a variety of phone services, including business phone systems, public and private cloud solutions, and hosted PBX phone systems. It also assists the business industry by offering hybrid PBX systems, unified communications solutions, and VoIP phone systems. Providing specialized solutions for the legal, insurance, service and technology, non-profit, education, and manufacturing industries, Fonality has a comprehensive suite of secure cloud solutions. Some of the most popular services include integrated call management and collaboration, mobile device integration, and unified communication, which allows callers to simultaneously connect with everyone at a company, as well as suppliers and customers.
Since Fonality’s inception, it has earned worldwide recognition and garnered many industry awards. Fonality received PCMag’s Editors’ Choice award and an “excellent” rating for their VoIP solutions, such as unified communications, call center capabilities, and call routing. Additionally, they have earned TMC’s Annual Telephony Product of the Year in 2011, 2012, and 2014 through 2017. Recognized for their contact center technology by Customer magazine, Fonality has been the recipient of more than 50 industry awards.
Hubspot CRM’s tagline is ‘Close more deals with less work’. It’s easy to get started with Hubspot, as the platform can be up and running in minutes, without investing a lot of time in tools. Hubspot CRM allows a business to manage their pipeline visually, by giving an always up-to-date view of the entire sales funnel. Data can be sorted in a number of ways, from appointments scheduled, to deals that are closed or lost, contracts sent for signatures, and performance statistics based on quotas set in the platform. Custom filters allow for more actionable intel very quickly; sorting by team owner, dollar amount, name or more customizable attributes is possible. Data is stored securely on the platform and will never be disclosed to any third party.
Hubspot aims for simplicity by tracking customer interaction automatically, whether via email, social media, or by phone. Syncing the platform with either Gmail or Outlook allows easy capture of calls, meetings, and emails as they occur, lessening the chance that team members will forget to document things and increasing the actionable data collected.
Leads are fleshed out beyond names and job titles; interactions are stored in a timeline that includes notes and each communication for that person. No digging through a bulging inbox or sorting through a spreadsheet to try and remember what happened, and when. Further, it is possible to easily add custom properties for more detailed data needed, without any administrator or IT help.
This platform is ‘totally free, and always will be’ according to Hubspot. Small businesses that need an inexpensive, simple CRM that will actually get used are great prospects for Hubspot CRM. It is powerful, but lightweight, with no training required as it’s extremely intuitive. People of all skill levels can start using it right away and full adoption of the program is high.
Overall, we’d recommend HubSpot CRM for SMBs looking for a basic, simple, and user-friendly CRM system. Because the Hubspot CRM platform is easy to use, team members can use it on a daily basis to track details and stay connected. Better yet, because it is linked directly to the marketing dashboard, toggling back and forth to get a big picture view is simple and enhances marketing and sales.
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