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Captures every business call, email, text, and chat on your Hadoop

Hadoop + Tenfold

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About Hadoop

Hadoop software is a framework that allows for the distributed processing of large data sets across clusters of computers using simple programming models & is designed to scale up from single servers to thousands of machines, each offering local... Read more

Single Unified View

Aggregating data into a Universal Data Layer (UDL) to empower reps with a single unified view of all relevant customer information when they need it most: during the interaction itself. Read more

About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Hadoop, allowing them to work together, and streamline the customer experience. Read more

Capture 100% of your customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

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