Connect your Google Apps and NEC using Tenfold to automatically track and
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NEC offers a wide range of phones and applications that help businesses benefit from greater productivity. The UNIVERGE family of desktop phones, in-building wireless systems, and softphones help workers quickly and reliably... Read more
About Google Apps
Google Apps are useful applications that can help professionals in all fields to do their work more efficiently and with greater ease. Google Apps for Work, which used to be referred to as Google Apps for Business, are... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Google Apps,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Google Apps
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Google Appsintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Nippon Electric Company (NEC) was founded in 1899 in Tokyo, in partnership with the U.S company Western Electric (currently, Alcatel-Lucent). The first Japanese company to partner with a U.S firm, NEC has a rich legacy of technological innovation in the telecommunications sector. Today, NEC is a leading global player in the IT and network technologies domain. Telecommunications is only a small component of business for the company that provides a host of products and services that range from IT outsourcing and big data solutions to developing systems to predict landslide risks.
NEC offers several IP PBX phone systems to address different needs. The IP-enabled SL1000 is an affordable, easy-to-use device phone that addresses the needs of small and emerging businesses. It combines the functionalities of IP phone, multiline telephones, and facsimiles. The device’s scalable architecture allows it to be extended to 128 trunk lines (230 ports). It’s power-efficient and has conference call, automated attendant, call forwarding, and door-phone connectivity features. The UNIVERGE SV9100 IP PBX/PABX is also targeted at the SMEs. The UNIVERGE SV9300 has advanced features which include a Comprehensive Contact Center suite and is scalable up to 2048 resource ports. It is compatible with a broad range of devices and software. The UNIVERGE SV9500 delivers all the same features with Premier IP unified communications and is expandable up to 192,000 (FCCS network). UNIVERGE 3C offers comprehensive unified communication solutions to address all the collaboration needs of a company. SP350 Softphone is an application that enables high-quality audio calls and video conferencing via desktops.
The company’s DT series offers a range of IP-enabled desktop phones with easy navigation, VoIP encryption, and Bluetooth support. NEC’s IP DECT series combines DECT technology with IP technology to save costs and improve efficiency and is suitable for large office campuses. In select markets, the company still sells its basic analog phones and DT series—entry-level digital phones with interactive interface.
NEC has several awards and recognitions to show for its roles as a leading innovator in telecommunications for over a century. Recently, it was included in the list of 2017 Global 100 Most Sustainable Corporations in the World. Forbes ranked the company at number 452 in its “Global 500 2016” list. Nippon has been a part of the ‘FTSE4Good Global Index’ for 13 consecutive years, and in 2014 it was named one of Top 100 Global Innovators by Thomson Reuters.
About Google Apps
Originally called Google Apps for Work and Google Apps for Work Unlimited, G Suite is a package of cloud-based applications offered by Google. In 2006, Google offered one of the earliest cloud-based office management systems, with Gmail, Calendar, and Page. By 2016 Google had rebranded its software as G Suite, reimagining itself as a coherent online office suite, with discrete offerings for personal use, business, education, and government. In fact, 47% of North America has ‘gone Google,’ using some aspects of G Suite in their businesses.
Currently, G Suite has two separate versions: G Suite Business and G Suite Basic. While both versions offer many of the same standard elements, including mail, drive, and other collaboration tools, G Suite Business offers additional elements. Broadly, G Suite offers a package of cloud-based, online applications for communication, storage, collaboration, and other business-customer or business-business oriented operations. Both G Suite Basic and G Suite Business offer email; calendar; mobile device management; cloud-basic programming for presentations, documents, slides, etc.; ample document storage; and a guarantee of constant availability. As such, both sets of G Suite clients can rely on the applications for broad document preparation, storage, and retrieval; customer and data management; collaborative work, and efficient communication.
More specifically, companies have access to Google’s incredibly user-friendly cloud-based applications. Gmail, G Suite’s web-based email program, is arguably one of the most popular in the world. In both Basic and Business, G Suite email options allow businesses to shed the ‘@gmail.com’ domain for their company’s individual domain name. In G Suite Business, the mail function allows administrators to monitor email traffic for sensitive information and to ensure loss prevention.
G Suite Business allows for all of the standard applications, plus several other applications plus unlimited storage in Google’s drive, photos, and mail. In G Suite Business, additional features include Google Vault, a storage system that lets businesses manage, export, and archive data. Broadly, Vault lets companies be legally compliant in terms of retaining records of communications and other activities. Google Vault also allows administrators to monitor email traffic for sensitive information and to ensure loss prevention.
In addition, G Suite Business allows admins to view all user events on both iOS and Android devices, including failed logins, account registrations, etc. The auditing system also allows admins to monitor use of the drive including content file sharing, deletions, previews, and downloads. Finally, Business allows companies to scan incoming and outgoing traffic for data loss prevention. By setting pre-defined controls, businesses can choose from a variety of actions and safety measures, including altering, quarantining, or rejecting messages.
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